21Dukes Reviews 2021

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21Dukes Reviews 2021
Price
Quality
Guarantees
Support
Summary

Company

Who’s behind 21 Dukes? Are they licensed and regulated?

21 Dukes is owned and operated by Engage Entertainment Group. They’ve been online since 2008. They’re licensed by the Government of Curacao and are regulated by the Curacao Gaming Commissioner.

Does that sound familiar to you? You’re not the only one feeling déjà vu – I did, too.

Engage Entertainment has ties and/or owns/operates another network of casinos with the Deck Media Group. That includes casinos such as Sloto’Cash, Black Diamond, and Uptown Aces.

Best I can tell, Deck Media has nothing to do with 21 Dukes or any other casino in this network. The affiliate program is instead run/managed by Revenue Giants.

Have they had any issues? Any scams? Any current issues?

Depending on the casino, not to mention who’s reviews you read, opinions of Deck Media range from ‘not recommended’ to ‘top notch.’

Sometimes you’ll see both ends of the spectrum from the same review portal, like CasinoMeister.com. There are some ‘accredited’ casinos, while others are blacklisted due to the (software) partners they work with.

Based on my research, I was comfortable recommending several of Deck Media’s casinos. Most of them didn’t have any issues I felt were bad enough to automatically blacklist them. Other review portals I trust felt the same way.

Anyway – what about 21 Dukes?

The biggest complaint I found so far is where 21 Dukes took nearly 2 years to pay someone a low 5-figure balance. In the meantime, they suggested (some say ‘pressured’) the player to play more in order to be paid faster – otherwise their payments might be reduced to as little as 100 credits/month.

That is ridiculous. It’d take years to pay-off a 5-figure balance at that rate.

But, from what I understand this sort of thing was covered in their terms and conditions. Which, like it or not, you agree to when you sign up.

Please Note:

I’m not saying those terms are okay. But if you don’t like them – assuming you actually read them prior to joining – then don’t join the casino. Boycott them instead by not signing up. But you can’t complain if you knowingly sign up anyway.

You can find other complaints about Engage Entertainment on The Pogg. Just keep in mind that they cover the entire network of casinos and not only 21 Dukes.

Other than that, I saw that 21 Dukes has 11 complaints on AskGamblers.com. Out of the 11 complaints, only 2 are unresolved.

I don’t see much else out there, and nothing (yet) that would lead me to blacklist them. That’s not to say that they’re a good choice, or that they run their company or casinos well. Just that there are far worse casinos out there, and that we should give them (21 Dukes) the benefit of the doubt.

If anything changes we’ll be sure to update this page.

What countries are prohibited from playing at 21 Dukes?

Several other 21 Dukes reviews state there are restricted countries/territories. However, I didn’t find any when I looked through 21 Dukes terms. I even searched for a few common restricted countries and came up short.

For now, I would assume there are no restrictions.

How do you contact support?

You can contact 21 Dukes by email at: support@21dukes.com. They have live chat, too, but similar to some of their cousin casinos from Deck Media, live chat here is only available to customers.

They have a FAQ page, too, but it covers only the most basic questions.

I did email them to ask questions for this review. But it’s been 48+ hours and I have yet to hear back from them. I’ll update this section if/when I hear back.

Banking

What methods can you use to fund your account? Are there any limits or fees?

You can use:

  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Bitcoin
  • Paysafecard
  • Skrill
  • Neteller
  • EcoPayz

I noticed on other review sites that 21 Dukes accepts other banking options than what I was shown. This leads me to think that they might geo-target their pages so that you’re only shown options available to players in your region.

For that reason, you might want to double check their banking page to see if there are any options I missed that you can use to fund your account.

As for fees, 21 Dukes says there may be fees on credit card payments. But there are no fees on bitcoin payments. The minimum deposit is $10.

How can you cash out your winnings? Are there any limits or fees?

You can use:

  • Bank Wire - $500 min / $23 fee
  • Paper Check - $300 min / $20 fee
  • Echeck - $100 min / $10-$20 fee

Those min limits are pretty high. Then there are their max cash out limits, which start out at $500 per week.

Absolutely. Ridiculous.

You can cash out as much as $10,000 per week – IF you’re a Titanium Level Member – which most people will never become.

Between the min and max limits, it appears that they’re doing everything they can to keep your money on their casino.

That’s disappointing, and it’s not a great way to run a business.

Promotions

Does 21 Dukes offer a welcome bonus? What’s the catch?

They do.

What sucks about it is they don’t make it very clear what the offer is. It’s not covered on their promotions page, nor is it covered thoroughly in their terms and conditions.

The good news? Several casinos from Deck Media have the same offer with equally vague details. In other words, I’ve already had to dig the information up.

Here’s what I found:

Their offer is a 500% match bonus on each of your first five deposits. The max you can earn is $5,000.

They don’t make it clear what the rollover is. None of the casinos I’ve reviewed with this same offer do any better, either. But here’s what I can tell you:

  • 99 times the Bonus amount to request a withdrawal from free Bonus Money
  • 75 times the bonus amount and the maximum withdrawal limit from a Sign-up Bonus is €100 to request a withdrawal from a Sign-up bonus
  • To request a withdrawal, you must wager a minimum of 25 times the deposit amount and 25 times the corresponding Bonus amount

My best guess is that the rollover for this offer is 50x – which is okay. But that’s for games like slots – all other games will have different contribution percentages. Here’s what 21 Dukes looks like:

  • The contribution rate is 100% for all Slot Games;
  • The contribution rate is 20% for Video Poker;
  • The contribution rate is 10% for Roulette, Casino War, Mini-baccarat, Keno and Weed Whacker;
  • The contribution rate is 2.5% for Blackjack.

That about covers it.

Oh, one other thing – you’ll get 25 free spins once you make your deposit.

Do they offer any additional bonuses or offers?

There are a few other offers.

  • $200k Guaranteed - Make a $500 deposit and you’ll receive an entry to this tournament which has a $200,000 prize pool. Every $1 you spend in this tournament will earn you a point. Earn enough points to be one of the top 20 on their leaderboard and you’ll receive a cash prize.
  • Bitcoin Bonus - Use bitcoin to fund your account, and on your first 3 deposits you’ll receive a 400% match bonus.
  • Daily Offers - They have a page where they put out new offers every day. Today, for example, you can claim a 300% match bonus (up to $4,000), a 250% match bonus (up to $1,750) and a 150% bonus (up to $100).

They run limited time deals, too. For example, the date today is May 4th – a day many people use to celebrate Star Wars. 21 Dukes is running a ‘May the Fourth Be With You’ promo, which is neat to see.

Tip:

One other thing – I highly recommend you carefully read their terms and conditions for their offers since their terms aren’t very clear. And be sure to reach out to support if you have any questions.

If all else fails, skip the bonus.

Do they offer a comps and/or VIP program?

They have a multi-tier VIP program. The tiers include:

  • Basic
  • Silver
  • Gold
  • Platinum
  • Titanium
  • Master

Perks of climbing this VIP ladder include higher betting limits, anniversary bonus, birthday bonus, exclusive events, higher cash out limits, and more.

One thing I don’t like – but seems par for both 21 Dukes and the companies running them – is they don’t make it clear what it takes to achieve each level. You’d think that make sense on a chart explaining their VIP program, though.

Games

What software companies does 21 Dukes work with? How many games do they have?

They don’t say on their website. From what I can see, they work with Betsoft and Rival. My other sources say they work with Microgaming, Real Time Gaming, Pragmatic and Visionary iGaming.

I don’t see games from Microgaming. But, like I said earlier, maybe they’re only showing me games and banking options available to players in my region (WA / USA). It wouldn’t be the first time an online casino did that.

I count 200+ games. Though it can be more if they’re not showing me everything. Either way, you’ll have plenty of options.

How can you play their games – download, instant play, mobile?

Many sources say they offer a download, but I think these are outdated. I didn’t see a download option – only an instant play (browser) casino. AskGamblers.com says the same.

Mobile is an option, too. I checked them out from my iPhone – no app needed. They have a mobile site that will detect what device you’re on and react accordingly. Everything looked good when I checked them out.

What are some examples of games you can play at 21 Dukes?

Here are some of the games you’ll find at 21 Dukes. Keep in mind that – like I said above – it’s possible they have other games they simply didn’t show me. And, because they have so many slot machines, I didn’t think it was very practical to list every single one here.

With that out of the way, here are some of the games you can play and where you’ll find them on 21Dukes.com.

Slots

  • Good Girl, Bad Girl
  • Tycoons Plus
  • 7 Monkeys
  • Charms and Clovers
  • Wild Sevens
  • Greedy Goblins
  • Crazy Jungle
  • 7th Heaven
  • Fruit Zen
  • More Gold Digging
  • Mr. Vegas
  • At the Copa
  • Arrival
  • Dr. Jekyll & Mr. Hyde
  • Witches Cauldron
  • Mamma Mia
  • Silver Unicorn
  • House of Fun
  • Bee Land
  • Madder Scientist
  • Scary Rich 3

Most of the titles I recognize here come from Betsoft. Their 3D slots are a ton of fun to play, though Betsoft has dropped the ball a time or two in the last year with their progressive jackpots.

The other titles I recognize are from Rival Gaming.

Classic Slots

  • Gold Rush
  • Diamond Cherries
  • Bust-A-Vault
  • Big Cash Win
  • Gold Rush
  • Flea Market
  • Fantastic Fruit
  • Hole In Won
  • Snow Wonder
  • Costume Party
  • Diamond Dazzle
  • Crazy Camel Cash

Not much to add here. This section offers more traditional slots and themes compared to the last section.

Live Casino

  • Roulette
  • Baccarat
  • American Roulette
  • 3D Roulette
  • 5S Baccarat
  • V1 Baccarat

I like seeing the live dealer games. Not all of Deck Media or Engage Entertainment casinos offer them.

Table Games

  • Multi-Hand Blackjack
  • Royale Blackjack
  • Keno
  • Crystal Roulette
  • Single Deck Blackjack
  • American Roulette
  • Double Exposure Blackjack
  • Blackjack Multi-Hand
  • Super 7 Blackjack
  • Baccarat
  • European Roulette
  • Electronic Roulette
  • Baccarat
  • Roulette Black Diamond
  • Baccarat
  • Swipe Roulette
  • Roulette Titanium

This isn’t the biggest list of table games I’ve seen, and their blackjack selection is smaller than most other casinos, too.

That said, they have one of the most unique and diverse selections I’ve seen. Especially when it comes to their blackjack and roulette variants. I can’t think of another casino offhand that offers Swipe Roulette, Super 7 Blackjack or Crystal Roulette.

Video Poker

  • Jacks or Better (2+ Variants)
  • Five Draw Poker
  • Pyramid Jacks or Better
  • Deuces Wild (They Have 3+ Variants)
  • Double Joker
  • Joker Poker (2+ Variants)
  • Deuces and Joker (2+ Variants)

Not too much to add here.  I think this selection will satisfy most people.

That’s about it – they also have an ‘other game’ section that lists a couple scratch games. But overall, this is a pretty standard selection of casino games.

Conclusion

What improvements can 21 Dukes make?

The biggest change or improvement I think they can make is to be more transparent. To add all their banking options, promotions, and terms to their site – and make them all dead simple to understand.

I’d also like for them to change their cash out limits – both the min limits and the max weekly limits. They’re just unreasonable, and make it look as if they don’t want to pay you if they don’t have to.

Last, I’m not a big fan of them offering Betsoft’s games. Betsoft has had their problems over the past year, and if you can’t trust a couple of their games, how can you trust the rest?

And, how do you trust a casino who still offers them?

What do we want to see more of?

While their offers and terms aren’t crystal clear, I do like how they have several different offers. And they’ll accommodate bankrolls of all different sizes.

They have a pretty big and diverse selection of casino games, too. It’s a big plus that they offer live dealer games.

Finally, do we recommend 21 Dukes to our readers?

Eh, I’m not so sure.

From what I can see, they don’t restrict players from any countries. This tells me they accept players from the United States. And, frankly, Americans have better and more transparent options – even from their cousin casino network, Deck Media.

And say they don’t accept Americans – they accept international players only – well, those players have FAR better options, too. I’d give my money to 888, Bet365, PokerStars or any of those big companies before coming here.

The bottom line – I don’t see a major reason not to play here if something catches your eye. But chances are you can find whatever you see here somewhere else.

21Dukes Casino is an elegant online casino where players can enjoy a wide selection of popular online slots, table games and video pokers from world-class game providers such as Microgaming, BetsoftIGTPragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. 21Dukes Casino is licensed under the jurisdiction of Costa Rica.

Virtual Games

When you download the 21Dukes Casino client, you'll have access to a wide variety of slots from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. The titles include Da Vinci's Treasure slot, Pixie Wings slot, Asgard slot and Wild Spells slot. Whether you're in the mood for a traditional three-reel slot experience or an elaborate session of bonus video slots, 21Dukes Casino will be able to please. With one of the biggest progressive jackpot pools in the world, you might even become an instant millionaire.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, 21Dukes Casino offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at 21Dukes's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of 21Dukes Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Being able to get your inquiries answered in a timely fashion is important when gambling online. No one wants to be put on an eternal hold when they have an issue. 21Dukes Casino makes sure that every player's feedback is heard and responded to. They accomplish this with 24/7 live chat accessible from within the casino client. You can also send them an e-mail.

Security and Fairness

It's very important that online casinos protect their players. With the rise of cyber crimes, it's more crucial than ever. 21Dukes Casino uses 128-bit SSL encryption for all transmissions to and from their server. With this technology, players stand no risk of losing their financial data or personal details to strangers on the Web.

21Dukes Casino Review: Our Verdict

You don’t need a title to take advantage of the great things offered at 21 Dukes casino. Simply sign up to claim no-deposit free spins and a generous welcome package. Then stick around to enjoy top existing player promotions and VIP rewards.

A big variety of slot tournaments and the chance to play many exciting slots and casino games are other reasons we recommend you sign up. Claim your welcome bonus at 21Dukes casino and get ready for royal treatment.

21Dukes Casino Bonuses and Promotions

No-deposit free spins can be yours simply for signing-up to 21Dukes casino. You can then use your free spins to play a popular slot game, which is why our 21Dukes casino review experts think becoming a member of this top online gaming site is a no-brainer.

Over your first three deposits, you’ll then be able to claim the 21Dukes casino welcome package that comprises a trio of bonuses that all come with more free spins. Bonuses can be used to play a variety of slots and games and you can claim any amount between the minimum and the maximum bonus limits. That’s why we’re happy to recommend this offer to all types of players.

The 21Dukes casino promotions page is a paradise for existing players, and this is where you’ll find many more offers such as deposit bonuses and cashback. We especially like the chance to play a big choice of slots tournaments. If you’re looking to play with Bitcoin, this is where you’ll also find any cryptocurrency bonuses that are available.

The 21Dukes casino VIP program is something else that high rollers can take advantage of. Once you’ve become an elite player, your personal account manager will tailor personal promotions, offer you unique bonuses, and invite you to play in exclusive tournaments. Our 21Dukes casino reviewers think these existing player promotions and VIP rewards are great reasons to sign up and play here regularly.

Software and Other Games

We tested the games for our review of 21Dukes casino and got to play some of the very best video slots from Octopus Gaming and Betsoft. As a member, you’ll also have the chance to spin the latest and greatest slots from Pragmatic Play. Classic slots are even available for those of you who prefer these popular 3-reel slots.

The 21Dukes live casino is powered by Vivo Gaming and it offers you the thrill of playing roulette and blackjack against live dealers. Many more types of these classic casino games are available in the table games section, such as Swipe Roulette, Zoom Roulette, and Super 7 Blackjack. Other popular games here include pontoon, keno, and baccarat.

Multi-Hand All American, Jacks or Better, and Deuces and Jokers are among an excellent selection of video poker games, and you’ll also find Three Card Rummy and Oasis Poker in this section. Our 21Dukes casino review team thinks this top choice of games is another big reason to sign up and play at this impressive online gaming site.

Banking and Cashouts

21Dukes casino offers you a variety of payment methods, including popular credit cards and e-wallets. Alternatively, you can fund your account with Bitcoin if you prefer. Not all payment providers may be available in all countries where you can play at 21Dukes casino, so our reviewers recommend you check with the cashier for your best options.

Deposits are free and credited instantly, and you will be able to make withdrawals of up to €4,000 a week. 21Dukes casino complies with the security regulations of its license in Curacao by processing all personal data and financial transactions using SSL encryption and other required safety measures.

Support at 21Dukes Casino

Help is always on hand at 21Dukes casino and there are two ways to get it. The first is to find your own answers by browsing an extensive FAQ section that covers everything from making withdrawals to how to upgrade your VIP status.

If you’d rather ask your questions to the customer service team directly, our 21Dukes reviewers recommend you email them using the email address you can find by clicking the “contact” tab. We tested this service several times and found the support agents to be friendly and professional.

Our Verdict of 21Dukes Casino

It’s easy to see why 21Dukes casino has been entertaining thousands of members since 2008. As a new member, you’ll receive no-deposit free spins simply for signing up. You can then claim a fantastic welcome package. Existing players also get treated to a packed promotions page and have the chance to play in lots of thrilling tournaments.

You can play a great range of slots, live and in-house table games, and video poker. You’ll also have access to traditional and cryptocurrency payments and 24/7 email support. That’s why our 21Dukes casino review experts are thrilled to recommend this top online gaming site to you.

Sign up to 21Dukes casino now to claim your sign-up free spins and generous welcome package.

Playing at 21Dukes Casino – My Review of 21Dukes Casino

A personal and in-depth look at the 21Dukes Casino from my own experience playing there – discussing the promotions, game range, support features and more.

If you are looking for top games to play, then rest assured you have come to the right place. 21Dukes casino has a library of games that can keep you entertained for days, weeks and months. On top of that, they are constantly adding more games to their collection from the best software providers in the industry, like Pragmatic Play, Betsoft, Microgaming, Habanero, ViG, Octopus Gaming and Vivo.

The good news doesn’t stop there as well: the games offer high payout rates and a low house advantage. That means if you want to experience great wins, you will have to stick to 21Dukes casino.

Legalities

In order to get an exhilarating and fair gambling experience, 21Dukes casino is licenced and regulated by the government of Curacao and Curacao Gaming Commissioner. This means you can enjoy the games on the casino and make transactions without worrying that you will be duped in any way. Plus, all players from around the world can come and play, even if they are from the United States.

21Dukes casino offers a rich gaming experience with hundreds of top games, as well as the best casino promotions and bonuses. Moreover, the games have top-notch graphics and come from the best software providers in the industry.

Promotions and bonuses

Currently, 21 Dukes casino is offering a welcome bonus to all their new customers. The first bonus is 25 free spins upon signing up, which means you can jump straight into playing the various slot games without worrying that you are using real-world money, which would be a huge inconvenience to lose for just trying out a game.

For more information, just head on over to the 21Dukes casino website and navigate to their promotions page. Here, you will find all the information you need about the latest bonuses and promotions being offered that day. Plus, you will also get to the read the terms and conditions that make you eligible to enjoy these generous offers.

21Dukes Casino VIP Club

While the standard bonuses and promotions are excellent, the casino offers a way for you to access even better and exclusive bonuses through their VIP club. That's right, by joining the VIP club, you get to separate yourself from normal players, as it will make you feel like casino royalty, and win exclusive prizes in the process, such as all-inclusive trips around the world and the latest gadgets.

Banking Options

21Dukes Casino offers you a few methods for both Depositing and Withdrawal that will make the online payment experience easy, safe, and fast just for you. Methods that can be used for making a deposit are: Visa and MasterCard, ecoPayz and BitCoin.

Methods that can be used for withdrawal are: Bank Wire, Paper Check and eCheck. On their 21Dukes Casino Banking Information you can find anything and everything you want and need to know about banking and these methods. More detailed information about fees, processing time, and minimal and maximal deposits can also be found here.

However, if you still have any questions, you are always free to send an e-mail to one of their customer support agents at support@21 Dukescasino.ag.

You can even play the games on your mobile device and enjoy them while on the move.

Support

Do you have a complaint? Then don’t be afraid to contact 21Dukes Casino right away. Their welcoming and friendly support team will help you out with any issue you may have. The best part is that the support team is available 24/7 via the innovative live chat feature on the website. Also, keep in mind that you might be asking a question that others players like yourself have already asked. So before you contact customer support, visit the website's very detailed FAQ section.

Pros & Cons

  • Variety of games to try out
  • Daily promotions
  • Privacy guaranteed
  • In depth FAQ
  • Fairness guaranteed
  • 3 to 5 days pending for withdrawal
  • 3 methods for deposit and withdrawal
  • Only e-mail chat support for regular usage

21 Dukes Casino Provides You With the Comfort and Safety of Your Own Home

So, you’ve heard about 21 Dukes Casino, and you’re wondering if it’s a casino worth playing at?

Well, you’ve landed in the right place. That’s exactly the question I’m going to be answering in this 21 Dukes casino review.

If you’re a first-time reader at LegitGamblingSites.com, welcome, and don’t be surprised by how things are done here. Unlike many other casino review sites, you’ll find the truth here, and if a casino has some points of concern, I’ll let you know what they are.

By the end of this review, you’ll know all you need to know about 21 Dukes casino to make a fully informed decision about whether or not to play here.

Let’s begin!

About 21 Dukes Casino

21 Dukes has been online since 2008 and is owned and operated by Engage Entertainment Group Inc.

Since then, this site has built up a large player base of players from all over the world. It’s known for being one of the first casinos to accept Bitcoin and is still a Bitcoin-friendly casino today.

21 Dukes casino has a valid gaming license from the jurisdiction of Curacao. That’s a reputable license and combined with the encrypted connection, it means you can trust this casino.

Those are the somewhat dry details covered. Now, let’s take a look at who can play before turning our attention to other important elements.

Who Can Play at 21 Dukes Casino?

Players from the following countries are restricted at 21 Dukes:

  • United States
  • United Kingdom
  • Czech Republic
  • Denmark
  • Germany
  • Ireland
  • Israel
  • Netherlands

There are some other restricted territories. See the terms and conditions for a full overview of who can and can’t play here.

Software Suppliers

After checking the gaming licenses and the security of the connection, I always look at the software suppliers as the next most important thing. This tells me everything I need to know about the games and what to expect quality-wise.

I’m happy to report that 21 Dukes casino is working with some of the best in the business. I did have to look up one of them (Octopus Games) as I didn’t know too much about them, but it turns out they’re fine and are specialists in mobile gaming.

You can play games from:

  • Microgaming
  • Betsoft
  • Pragmatic Play
  • Octopus Gaming
  • Rival Gaming

What does this mean? It means you’ll be playing the best games available online if you play at 21 Dukes casino.

The Good Stuff

There’s a Large Range of High-Quality Games

The games are the core of any online casino, regardless of what else it offers. A handful of low-quality games is useful to nobody, and I’m glad to report that’s certainly not the case here.

I found games from Betsoft, Microgaming, and Pragmatic Play, which are some of the top games providers in the industry. Every type of games is offered, from video poker to table games to slots to live dealer games.

Whatever you’re into, you’ll find it here. You can trust these software firms, and they provide super high-quality games.

Bitcoin Is Supported

I became a Bitcoin convert a couple of years back after using it to play at another online casino. The ease with which I was able to get my money out, combined with the speed at which I received it, convinced me to use it for most online transactions of a given size going forward.

21 Dukes casino is a Bitcoin-friendly casino. I’m not a big fan of its Bitcoin bonus (see below), but I still think this is the best way to make deposits and withdrawals. Best of all, it’s fee-free.

Slots Tournaments Occur Weekly

If you are a competitive person and love slots, the slots tournaments at 21 Dukes casino will likely become something of a regular fixture for you.

I like that the winnings are paid as cash with no wagering requirements. I also like that there are Sunday tournaments as well as regular ones during the weekdays.

Of all the offers and bonuses available, I think the slots tournaments represent the best deal at this casino.

The Bad Stuff

No Sports Betting

Ideally, I like to be able to bet on whichever football matches and fights are happening in any given week. Unfortunately, sports betting isn’t offered at 21 Dukes.

That’s not a deal-breaker, though. I could always play here and bet somewhere else on my mobile device.

Higher-Than-Average Wagering Requirements

I understand that a casino has to offset its risk when offering free cash to new players. However, there comes a point when it gets a little over the top, and unfortunately, 21 Dukes casino crosses that line.

Some of the bonuses are subject to 99x wagering requirements. Come on, 21 Dukes! You can do better than this.

Game Selection

Every player is different. Some like slots, some prefer to grind out a profit playing video poker, and some prefer the all-or-nothing games like keno or lotto. The best online casinos know how to cater to every type of player.

21 Dukes casino does provide a comprehensive range of casino games across the spectrum. No matter what type of game you like, you’ll find something to suit here.

Let’s look at each game category one by one and see what exactly is on offer.

Poker

There are a handful of digital poker games available at 21 Dukes. These aren’t the live Texas Hold’em tournaments you might find at some other sites, but rather games you’ll play against the house.

The following games are offered:

  • Three Heads Up Hold’em
  • Oasis Poker
  • Caribbean Stud Poker
  • Caribbean Hold’em Poker
  • Triple Edge Poker
  • Three Card Rummy Poker

Feel free to check these games out in demo mode before you play poker for real money. Once you decide to bet, you can play for anything between $1 and $200 per hand, depending on the variant.

Video Poker

I learned how to play video poker in a bookmaker’s shop when I was a teenager, and I’ve been playing ever since. This lifelong fascination stems from the fact that I won the first time I played and have won regularly since. If you take the time to learn video poker strategy, it’s possible for you to win regularly, too.

I’m impressed with the number of games available at 21 Dukes. It’s likely that you will be, too. Check out the following games:

  • All American
  • Aces and Faces
  • Deuces and Joker
  • Deuces Wild
  • Double Bonus Poker
  • Deuces and Joker
  • Double Jackpot Poker
  • Double Joker
  • Jacks or Better
  • Joker Poker
  • Poker Pursuit
  • Split Way Royal
  • Tens or Better

Games are provided by both Pragmatic Play and Microgaming, so the quality is world-class. The games load quickly and run perfectly on any device.

Bets start from $1 per hand to as much as $25 per hand. There are 1-hand, 5-hand, 10-hand, and 50-hand versions available if you want to up the ante.

Table Games

Digital table and card games are slowly dying out to live dealer versions, but there are still some casinos which offer lots of them. Thankfully, 21 Dukes is one of them.

The following games are available:

  • Baccarat
  • Baccarat Gold
  • Classic Blackjack
  • American Blackjack
  • European Blackjack
  • Spanish Blackjack
  • Atlantic City Blackjack
  • Vegas Strip Blackjack
  • Double Exposure Blackjack
  • Super 7 Blackjack
  • Pontoon
  • American Roulette
  • European Roulette
  • Crystal Roulette
  • Titanium Roulette
  • Black Diamond Blackjack
  • Multi-Wheel Roulette
  • Common Draw Roulette
  • Vegas Craps

The table and card games are provided by a few software providers, including Microgaming, Rival, Octopus Gaming, and Betsoft. While I had to do a little research on Octopus Gaming, they’re legit, and you don’t have anything to worry about from either trust or quality standpoints.

You can enjoy these games for free in “demo mode” before you commit to playing for real cash. If you do decide to play for real money, you can bet anything from $1 to $500 per round/hand/roll.

Slots

80% of all casino players say that video slots are the main game they play. If you’re one of them, you’ll be pleased with the range of Betsoft, Microgaming, and other slots you can play at 21 Dukes casino.

I recommend checking out the following games:

  • Mr. Vegas
  • FaFa Twins
  • The Slotfather II
  • Heist
  • Tycoons
  • After Night Falls
  • Sugar Pop II
  • The Angler
  • Rooks’ Revenge
  • Fire and Steel
  • Fruit Zen
  • Mama Mia
  • Break Da Bank Again
  • Game of Thrones
  • Playboy Gold
  • Jurassic Park
  • Jungle Jim
  • Immortal Romance
  • Lost Vegas
  • Cool Buck
  • Hellboy
  • Fortune Girl
  • Pistols and Roses
  • Girls with Guns

As with the other games at this site, you’ll be able to try before you buy. I like this feature a lot and wish more casinos on the web would have the confidence in its games that offering them for free communicates. It’s a great way to find new slots with cool features without wasting money playing duds.

All of the games are high-quality and load quickly. Well done, 21 Dukes Casino!

Live Casino

While I personally still prefer digital games, I can totally see why so many players prefer live dealer versions. The big three casino games are offered with live dealers at 21 Dukes. These include:

  • Baccarat
  • Blackjack
  • Roulette
  • Super 6

Unlike the other games on this site, you won’t be able to play these for free. You’ll have to pay to play from the first hand of cards or spin of the roulette wheel.

The games are all super high-quality and are as good as any I have encountered elsewhere online. If you enjoy live games, you’ll be all good here.

Other Games

If you want to take a break from the “regular” casino games and play something which requires no thought or strategy whatsoever, then you can enjoy the following:

  • Scratch Cards
  • Virtual Sport
  • Bingo
  • Keno

Promotions

For a casino to appeal to me as a potential long-term player, I need to see two things – a healthy welcome bonus with fair terms, and a few reasons to play during the week or at least on weekends.

21 Dukes casino does offer a healthy welcome bonus, and there are regular slots tournaments if you like to spin the reels.

However, not every bonus at every online casino is worth taking. In this section, I’ll take a closer look at some of the bonuses new players can look forward to, as well as the terms and conditions surrounding them.

So, is 21 Dukes playing fair? That’s what I’ll show you in this section.

Welcome Bonus

As a new player at 21 Dukes casino, you’ll be able to claim a five-stage welcome package. This means you’ll be rewarded for five separate deposits. The offer is structured as follows:

  • First, you can claim a 200% deposit match + 25 free spins on slots
  • Second, you can claim a 100% deposit match
  • Next, you can claim another 100% deposit match
  • Then, you can claim yet another 100% deposit match
  • Finally, you can claim a 175% deposit match if you reload a fifth time

There’s no information on the maximum bonus available, but the live chat agent informed me there’s no upper limit. The minimum deposit at each stage is $10.

The wagering requirements are 75x, which are way higher than I’d like them to be. There’s also a maximum withdrawal limit of $100 on anything you win.

Bitcoin Bonus

If you’re a Bitcoin convert like me, you can claim 400% deposit bonuses on your first three Bitcoin deposits.

However, there are no clear bonus terms, and the live chat operator dodged my question when I asked. All I could gather from the terms and conditions is that all bonuses other than the welcome bonus are subject to 99x wagering requirements.

Honestly, I wouldn’t take this bonus. If it’s legitimate, and I wasn’t about to deposit my precious Bitcoin to find out, I wouldn’t take any deal with 99x wagering requirements attached.

My “skeptic radar” really goes off when live chat agents won’t answer questions directly or when they refer me to terms and conditions which don’t have the information I’m looking for.

Sunday Storm Slots Tournament

There’s no doubt that Sundays can be a little slow and depressing. Heck, Johnny Cash even wrote a song about that!

21 Dukes casino aims to spice things up before the new work week begins by offering you the chance to participate in a slots tournament with a top prize of $2,500. Even if you come in 25th, which is the lowest winning position, you will win $50.

Note:

You’ll need to make a minimum deposit of $50, and you’ll earn 1 point for every $1 wagered. If you play selected slots, you can get 2 points for every $1 wagered.

The tournaments take place between 06:00 and 12:00 UTC every week.

I’d definitely consider playing in this if you enjoy slots. All prizes are credited in cash, so they don’t have to be wagered. This is a much better deal than the bonuses listed above.

There are some other regular slots tournaments. These seem to come and go, rather than being something constant. Make sure to keep an eye on the promos page to see which ones are live and on which days of the week. They’ll all have their own terms and conditions, though, so don’t assume the buy-ins or terms are the same.

Bonuses Summary

Personally, 21 Dukes casino’swagering terms are higher than I would like on the welcome offers. I would potentially take the welcome cash bonuses because free-play is free-play at the end of the day. I wouldn’t take the Bitcoin bonus, though, because of the lack of clarity surrounding the terms and the poor effort on behalf of the customer service to clear up my questions about it.

The slots tournaments do seem to be genuine good deals, though. The prizes are paid as cash and can be withdrawn right away. This is more like it!

Banking

Every casino has a weak spot, and the number of ways to make deposits and withdrawals is the weak spot at 21 Duke. There are only three ways to make either deposits or withdrawals, and no web wallets are supported.

The good news is that there are no fees from the casino side. Your card issuer may charge a fee, though, so be sure to check that before making a deposit/withdrawal using your credit or debit card.

Bitcoin is supported, which I really like to see. This is my preferred payment method at casinos which support it.

As far as wait times go, you can expect to get payouts via Bitcoin the same day. For withdrawals by credit and debit card, you may have to wait 3-5 business days before the money reaches you.

Deposit Methods

  • Credit Cards
  • Debit Cards
  • Bitcoin

Withdrawal Methods

  • Credit Cards
  • Debit Cards
  • Bitcoin

VIP Program

As with many other casino VIP programs, the 21 Dukes casino program has several levels. You climb these levels by accumulating loyalty points. The more you play, the higher you climb, and the greater the rewards become.

The program is structured like this:

Silver – 1,000 Points Required

  • You’ll get a 50-point birthday bonus
  • You’ll also get a 50-point anniversary bonus

Gold – 5,000 Points Required

  • You’ll get a 100-point birthday bonus
  • You’ll also get a 100-point anniversary bonus

Platinum – 20,000 Points Required

  • You’ll get a 200-point birthday bonus
  • You’ll get a 200-point anniversary bonus
  • You’ll get access to exclusive bonuses
  • You’ll also get access to VIP-level tournaments

Titanium – 50,000 Points Required

  • You’ll get a 500-point birthday bonus
  • You’ll also get a 500-point anniversary bonus
  • You’ll get higher betting limits on games
  • You’ll enjoy access to exclusive VIP tournaments
  • You’ll be offered enhanced VIP bonuses

Master – 150,000 Points Required

  • You’ll get a birthday surprise
  • You’ll also get an anniversary surprise
  • You’ll enjoy higher bet limits on games
  • You’ll have access to VIP promotions
  • You’ll get invitations to exclusive events
  • You’ll also have your own dedicated VIP manager

This is a competitive VIP program. You’ll need to be betting serious cash to reach the upper levels, as 1 point is generally given for a $1 bet, but hey, that’s what being a VIP is all about.

Customer Service

Getting in touch with the casino is easy. There are three ways to do so:

Email – If you have a matter for which you don’t need urgent answers, email will suffice. You can drop a line to support@21dukes.com – expect to wait up to 12 hours for a reply if the casino is busy.

Live Chat – You can contact the live chat support at any time, 24/7. This is good, but I feel slightly conflicted about the level of service I received.

On the one hand, the replies were fast and professional, but on the other, the agent simply did not answer one of my questions regarding the Bitcoin bonus. Instead, she told me to look in the terms and conditions, which I had already done.

While she did answer some of my other questions, I felt that perhaps this question was deliberately not being answered. That’s not a great sign.

FAQ – There’s a fairly comprehensive FAQ section offering answers to the most common account, financial, and bonus questions.

I found some useful answers here, rather than just generic answers. This is well done, and 21 Dukes deserves some credit for it.

I would like to see freephone telephone support added for players everywhere. Apart from that, the customer service at 21 Dukes is fine. It could be better, but I’ve also experienced a lot worse.

Would I Play at 21 Dukes Casino?

Yes, I would play at 21 Dukes, but I wouldn’t take all of the bonuses offered.

The range of games is fantastic, the customer service is fine, the site is user-friendly, and the slots tournaments are well worth participating in. No matter what type of player you are, you’ll likely have a great time here.

The best way to find out, of course, is to check it out for yourself!

Introduction

21Dukes Casino is an online betting site that targets players across Europe. The casino is based in Costa Rica and operated by Blacknote Entertainment Group Limited. Since opening its doors players have praised the casino for its gaming library, but criticized the site for its withdrawal process, which is confusing and strict in its terms to players.

Software Providers

21Dukes Casino is powered by Betsoft, Pragmatic Play, Vivo Gaming and Octopus Gaming, and its games are delivered through both a downloadable platform as well as through your internet browser.

Blackjack

21Dukes Blackjack (Betsoft)Expand

Game BJ Pays Soft 17 Double After Split Double Splits Number Peek Surr-ender Return Total Decks Live Game
Single Deck 1.5 Hit Yes 10 or 11 1 Yes No 99.62% 1 No
Super 7 1.5 Stand Yes Any 2 1 Yes No 99.54% 6 No
American 1.5 Stand Yes 10 or 11 1 Yes No 99.35% 6 No
European 1.5 Stand Yes 9 to 11 1 No No 99.34% 6 No

Video Poker

21Dukes Video Poker (Betsoft)

Game Power Poker Multi-Play Pay Table Return Live Game
Split Way Royal No No 1-2-3-4-5-6-40-50-800-800 99.80% No
Bonus Poker Deluxe -- Multi-Play Yes Yes 1-1-3-4-5-10-80-50-800 99.70% No
Bonus Poker No No 1-2-3-4-5-8-25-40-80-50-800 99.17% No
Tens or Better No No 1-2-3-4-5-6-25-50-800 99.14% No
Double Bonus No No 1-1-3-5-7-9-50-80-160-50-800 99.11% No
Deuces & Joker Wild -- Multi-Play Yes Yes 1--2-3-3-3-6-9-12-25-800-2000 99.07% No
Deuces Wild No No 1-2-3-4-4-9-15-25-200-800 98.91% No
All American -- Multi-Play Yes Yes 1-1-3-8-8-8-30-200-800 98.49% No
Deuces Wild -- Multi-Play Yes Yes 1-2-3-4-4-8-15-25-200-800 98.45% No
Double Jackpot No No 1-2-3-4-5-8-20-40-80-50-800 98.35% No
Draw Five Poker No No 1-2-3-4-6-9-20-40-800 98.25% No
Jacks or Better No No 1-2-3-4-6-9-20-40-800 98.25% No
Double Joker No No 1-2-3-4-5-8-25-50-100-800 98.10% No
Joker Poker (kings) No No 1-1-2-3-5-7-17-50-100-200-800 98.09% No
Joker Poker (kings) -- Multi-Play Yes Yes 1-1-2-3-5-7-17-50-100-200-800 98.09% No
All American -- Progressive No No 1-1-3-8-8-8-25-100-800 96.01% No
Double Bonus -- Multi-Play Yes Yes 1-1-3-4-5-8-50-80-160-50-800 94.19% No
Bonus Poker -- Multi-Play Yes Yes 1-1-3-5-8-10-25-40-80-50-800 94.18% No
Pyramid Bonus Poker No No 1-2-3-4-5-8-25-40-80-50-800 + 83.62% No

Other Games

21Dukes is also home to 25 other games listed below:

Terms and Conditions, Banking.

Banking options at 21Dukes

Slots

There are many slots available to play at 21Dukes Casino, with the casino offering both video and classic games to their customers. The casino has progressive jackpots on offer, with millions in prizes available to be won at any given time.

Comp Point Program

21Dukes Casino does not offer comp points to their players at this time.

Bonuses

Below are the 2 bonuses available at 21Dukes.

Below is a list of promotions currently being offered at 21Dukes Casino.

Casino Spins

Percentage play-through by game:

  • 100% for Slots.

Sign up Bonus

A 200% Sign Up bonus with a max bonus of $2000 and a wagering requirement of 35x(b&d) on Slots.

Percentage play-through by game:

  • 100% for Slots.

Note: New Customer Offer. T&C’s Apply. 18+. 1st deposit bonus: 200% bonus + 30 Free Spins. The free spins winnings will be credited in CASH up to a maximum value of €/$/CA$/AU$200.

License Information

21Dukes is licensed to conduct gaming operations through the jurisdictions of Curacao.

Countries not supported

21Dukes does not accept players from the following countries: Afghanistan, Anguilla, Armenia, American Samoa, Aruba, Azerbaijan, Bosnia And Herzegovina, Belgium, Burkina Faso, Bulgaria, Burundi, Bermuda, Brunei Darussalam, British Virgin Islands, Botswana, Belarus, Belize, Central African Republic, Congo, Cameroon, China, Costa Rica, Cuba, Curacao, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Estonia, Eritrea, Ethiopia, France, United Kingdom, Georgia, French Guiana, Ghana, Gibraltar, Gambia, Guinea, Greece, Haiti, Hungary, Ireland, Israel, Isle Of Man, British Indian Ocean Territory, Iraq, Iran, Islamic Republic Of, Italy, Kyrgyzstan, Cambodia, Comoros, Saint Kitts And Nevis, Republic of Korea, Cayman Islands, Kazakstan, Lebanon, Liberia, Lithuania, Latvia, Libyan Arab Jamahiriya, Moldova, Republic Of, Madagascar, Mali, Northern Mariana Islands, Mauritania, Montserrat, Malta, Malawi, Mozambique, New Caledonia, Nicaragua, Netherlands, French Polynesia, Philippines, Pakistan, Saint Pierre And Miquelon, Puerto Rico, Romania, Serbia, Russian Federation, Rwanda, Solomon Islands, Sudan, Saint Helena, Slovakia, Sierra Leone, Senegal, Somalia, Syrian Arab Republic, Turks And Caicos Islands, Chad, Togo, Tajikistan, Turkmenistan, Tanzania, Ukraine, United States Minor Outlying Islands, United States, Uzbekistan, Venezuela, Viet Nam, Vanuatu, Wallis And Futuna, Yemen, Mayotte, and Zimbabwe.

Player Issues

Players at 21Dukes Casino have noted that the casino has very strict rules that must be followed, and any violation of these rules will see your request rejected. Because of this, players should exercise caution when playing at 21Dukes Casino.

Overview

Review last updated – June 2020.

21Dukes is a casino operated by Fifth Street. It is licensed by the master license holder Curacao eGaming in Curacao. They are a sister property to 6 other casinos and 7 bingo sites operating on the Revenue Giants affiliate program. They offer a selection of games from: Betsoft and Rival software platforms. The home page uses a navy blue theme.

Trustworthiness

8 / 10

21Dukes are part of a group of operators that are represented by the Revenue Giants affiliate program and who run on the Fifth Street (previously Engage Entertainment) platform. Historically there have been a number of issues with the operators making up this group that have prevented us managing player complaints appropriately. As of early 2018 we have managed to establish a constructive and positive dialogue with this operator that has allowed us to address the historic issues. We are now confident that any future player issues will be handled in an appropriate manner.

Assuming that 21Dukes and the Fifth Street group maintain this responsive approach and all player issues are successfully resolved their Trustworthiness score will increase by 1 point every 6 months to a maximum of 8.

Bonuses

8 / 10

200% up to $200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 35x(d+b)

The 21Dukes Welcome bonus currently consists of a bonus of 200% up to $200.

The minimum deposit that will trigger the bonus is $10.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum allowed bet term associated with this bonus.

The maximum allowed win is $100.

This bonus is cashable.

Bonus and associated winnings will expire after 7 days if the wagering requirements are not completed.

Game Weightings:

  • All Slots games 100%
  • Video Poker 20%
  • Roulette, Casino War, Mini-baccarat, Keno and Weed Whacker 10%
  • Blackjack 2.5%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

Payout Speed: 7 days

2 / 10

The 21Dukes website states that withdrawals will be paid within 7 business days.

Minimum withdrawal - Not defined.

Maximum withdrawal - Not defined.

Banking options available - Credit/Debit cards, BitCoin

Software

10 / 10

21Dukes Casino currently offer games from both Rival and Betsoft.

Game selections are as follows;

Instant

Table Games – 40

Slots – 720

Video Poker – 106

Live - 13

Customer Service

0 / 10

Email Testing Record

  • June 2020 - won't answer without an account.
  • September 2019 - 2 days, 3 hours and 1 minute.
  • May 2019 - 22 hours 54 minutes.
  • December 2018 - 7 hour 17 minutes.
  • May 2018 - 1 hour 30 minutes
  • November 2016 - No Answer
  • June 2015 - 13 hours 24 minutes
  • November 2014 - 5 minutes
  • June 2014 - No Response
  • December 2013 - 59 minutes
  • June 2013 - 3 hours 12 minutes
  • April 2013 - 1st email - 6 minutes

Licensing

2 / 10

21Dukes hold the following gambling licenses :

  • Curacao eGaming - 21Dukes casino are licensed in Curacao by the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive.

Restricted Countries

Players from United Kingdom NOT accepted.

21 Dukes does not accept players from the following countries:Afghanistan, American Samoa, Australia, Belgium, Brunei, Bulgaria, Cambodia, Chad, Congo - Brazzaville, Congo - Kinshasa, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Guadeloupe, Guam, Guinea-Bissau, Haiti, Hong Kong SAR China, Iran, Iraq, Israel, Italy, Libya, Martinique, Monaco, Myanmar [Burma], Netherlands, North Korea, Philippines, Puerto Rico, Romania, Singapore, Somalia, South Africa, Sudan, Syria, Tajikistan, Turkey, Turkmenistan, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Uzbekistan, Venezuela, Yemen, Zimbabwe.

Contact

Contact Information;

Email : support@21dukes.com

Slots RTP

21Dukes casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

21Dukes casino do not offer a comp point program.

Closing Thoughts

The recent change in position of Fifth Street's approach to the management of player complaints would have been a great start in itself moving forward, but they've demonstrated that their intentions on this front are legitimate by going back and reviewing historic issues. We're really happy to be giving this group the chance to set the record straight and look forward to developing our relationship with them as time passes.

We've thoroughly reviewed 21Dukes Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because 21Dukes Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, 21Dukes Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 63 black points in total, out of which 63 come from related casinos. You can find more information about all of the complaints and black points below.

21Dukes Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on all of the information mentioned in this review, we can conclusively say that 21Dukes Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Interesting Facts

  • Average monthly withdrawal limit

Positives

  • Good selection of games

  • Casino accepts players from many countries

  • Simple and clean website design

  • Unique rewarding system

Negatives

  • Not all payment methods are available for all currencies

  • Fees associated with some withdrawal methods

Overview

Just like all the other casinos from the infamous group of venues, 21Dukes is on probation for several different reasons.

It is a joint that’s been around ever since 1999, so they’ve had quite a lot of time on their hands to figure out what most punters prefer. Let’s be fair in saying that they really do have a lot to offer, as they have introductory packages for new customers, promotions, slot tournaments, plenty of games to choose from…

These games do come from some of the most reputable names in the business and they do come off as a modern brand as they accept cryptocurrencies, but still…

Integrity/Trustworthiness

Whenever we stumble upon a casino that seems suspicious or has an “interesting past” we tend to be extra careful when reviewing it. First off, we didn’t like the fact their weekly cashout limits were extremely low.

Whenever we can, we try working closely with casinos and their reps, so we made a few suggestions, and among those was also the one with which we’d urged them to raise the weekly cashout limit, as it gathered so many complaints among players.

Yes…

…they are open for any sort of feedback and they are surely willing to listen, but let’s just take a moment to reflect on the fact that they still have very long payment processing times that don’t have anything to do with banks.

Predatory terms and conditions are often the biggest of issues one betting venue can have, and these guys have really messed it up. Once again we’d offered our help and worked closely with the problematic group of casinos in order to get the terms improved.

The results are there, but we’d still love to see some of the problematic rules gone right out the window.

Player Complaints

Our forum is often just the right place for all aspiring businesses to just sit down and listen. This is why we’ve invited the official 21Dukes rep to come join us and hear what all the fellow LCB’ers have to say.

Fortunately enough, the rep has been really helpful and willing to listen to all the complaints. Virtually no inquiry was left unanswered, but since the room for improvement is still fairly large, the casino has been put on probation.

Conclusion

All things considered, it’s fair to say that 21Dukes shows great initiative to get all the issues resolved, and improve the severity of their terms and conditions, along with shortening the pending times for their payouts, but we’re still waiting for things to happen before we can put them off our probation list and recommend them to all our members.

Down to Brass Tacks

21Dukes is rated 676 of 1958 casinos reviewed with a score of 3.1 out of 5 after 746 votes and it has 285 Slots offered from BetSoft, Pragmatic Play, Vivo Gaming and 1 other with an average rating of 3.3 out of 5 after 41573 votes

21Dukes Review

21 Dukes Casino is a worldwide online casino site, particularly if you speak English or French. The origin of this casino domain’s name is unclear, but it does stand out. Top Game are the brains behind the software at 21 Dukes Casino, although the online casino has struggled to compete with some of the larger European casinos because of this. 21 Dukes Casino is licensed out of Costa Rica, and has been active since 2011.

A whopping welcome bonus is part of the allure of playing at 21 Dukes Casino. Both no deposit bonuses and match deposit bonuses are present at the site, with the latter split over the first three deposits that you make. There is no refer-a-friend bonus, though; nor is there a loyalty bonus program running at 21 Dukes.

21 Dukes Casino can offer its services to a wide range of players across the globe, because it offers both English and French languages for gameplay. This makes it appealing to players located in the United Kingdom, Australian, New Zealand, South Africa, Canada and France. Accepted currencies include the Euro and US Dollar.

There aren’t a lot of payment methods at 21 Dukes Casino, but those they do have represent the bigger names in online banking scene. American Express, Diners Club, ECO, Master Card, Neteller, Skrill, Visa, Visa Electron and Wire Transfer are accepted at the site.

Games at 21 Dukes Casino

Top Game don’t have the largest selection of games, simply because they are a relative newcomer to the online casino world, and so they haven’t really developed many yet. Still, they have equipped 21 Dukes Casino with what should be enough games to appeal to most players. Their casino games are divided up into roulette, blackjack, video poker, video slots, classic slots and other games. But what constitutes other games? Keno and live baccarat, apparently.

Top Game has developed far more slots than they have the other genres, and so video slots are the most prevalent kind of gambling games that you will find at 21 Dukes Casino. These slot machine games include such titles as Ducks ‘n Eggs, Tales of Egypt, Religion of Champions, Dwarven Gold, Glorious Rome, Great Reef, Sugar Rush, Dice & Fire, Black Diamond, Fandango’s 15 Lines and Shia Safavid’s Treasures. Most of these games will be relatively unknown to players used to playing at major European online casino sites.