Planet 7 Casino is a US friendly online casino that was established in 2008 by Ace Revenue Group. The casino is widely considered to be one of the worst online casinos in operation, as Ace Revenue has a reputation for ripping off players, slow payments, and capping player wins on deposit bonuses.
Planet 7 Casino is powered by Realtime Gaming and Real Time Gaming, which gives players the chance to play games via the casino's downloadable software or through a web-based platform.
Planet 7 Casino Blackjack (Realtime Gaming)Expand
|Game||BJ Pays||Soft 17||Double||Re split aces||Surr-ender||Return||Total Decks||Live Game|
|Perfect Pairs Blackjack||1.5||Hit||Any 2||No||No||99.46%||6||No|
|Match Play 21||1.5||Hit||Any 2||Yes||Yes||99.27%||6||No|
|Face Up 21||1.0||Hit||9 to 11||No||No||99.25%||6||No|
|Super 21||1.0||Hit||Any 2||No||Yes||98.94%||6||No|
Planet 7 Casino Video Poker (Realtime Gaming)
|Game||Multi-Play||Pay Table||Return||Live Game|
|Aces & Eights||Yes||8-5-4-3-2-1||99.78%||No|
|Jacks or Better||Yes||9-6||99.54%||No|
|Bonus Deuces Wild||Yes||9-4-4-3-1-1||99.45%||No|
|Double Double Jackpot||Yes||160-160-160-80-50-9-6-5-3-1-1||99.36%||No|
|Sevens Wild (multi-play)||Yes||25-15-10-5-3-2-2-1||99.16%||No|
|Pick 'Em Poker||Yes||239.8-100-18-15-11-5-3-2||99.11%||No|
|Loose Deuces (multi-play)||Yes||25-15-5-4-3-2-2-1||99.07%||No|
|Bonus Deuces Wild (multi-play)||Yes||8-4-4-3-1-1||99.06%||No|
|Double Jackpot (multi-play)||Yes||140-70-70-35-20-8-5-4-3-2-1||98.99%||No|
|Double Double Bonus (multi-play)||Yes||400-50-9-6||98.98%||No|
|Double Double Bonus||Yes||400-50-9-6||98.98%||No|
|Double Double Jackpot (multi-play)||Yes||150-150-150-80-50-9-6-5-3-1-1||98.95%||No|
|Deuces Wild (multi-play)||Yes||25-15-9-4-4-3-2-1||98.91%||No|
|Aces & Eights (multi-play)||Yes||7-5-4-3-2-1||98.63%||No|
|Double Bonus (multi-play)||Yes||40-10-7-5-3-1-1||98.57%||No|
|Joker Poker (multi-play)||Yes||150-80-50-20-6-5-3-2-1-1||98.51%||No|
|Bonus Poker Deluxe||Yes||50-80-8-6-4||98.49%||No|
|Bonus Poker Deluxe (multi-play)||Yes||50-80-8-6-4||98.49%||No|
|All American (multi-play)||Yes||30-8-8-8-3-1-1||98.49%||No|
|Jacks or Better (multi-play)||Yes||8-5||97.29%||No|
Planet 7 Casino is also home to 24 other games listed below:
Depositing and Withdrawing when in the US
This made me think for a minute, Neptune, right? Wouldn’t Neptune be the seventh out from the sun or is it Uranus? I’m not looking it up, going with A. Neptune, final answer Regis.
According to LCB, this is another one that pays when it feels like it:
Players are advised to use an extreme caution upon deciding to play here. Planet 7 and sister casinos are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.
I guess it just takes a long time for the money to reach Earth.
Banking options at Planet 7 Casino
Slots are a large portion of the gaming library, with punters able to play all of RTG's video and classic slots.
Comp Point Program
Planet 7 Casino offers 1 comp point for every $10 wagered in the casino, with punters able to redeem 100 points for $1 cash in the casino.
Below are the 1 bonuses available at Planet 7 Casino.
Below is a list of promotions being offered at Planet 7 Casino.
Sign Up Bonus
A 200% Sign Up bonus and a wagering requirement of 625xb on Craps, Baccarat, Poker Games, Casino War, Sicbo, American Roulette and Other Roulette.
Percentage play-through by game:
- 100% for Craps, Baccarat, Poker Games, Casino War, Sicbo, American Roulette and Other Roulette.
Note: New Customer Offer. T&C’s Apply. 18+.
Planet 7 Casino is licensed to conduct gaming operations through the jurisdictions of Costa Rica.
Planet 7 Casino accepts players from the following countries: Aland Islands, American Samoa, Andorra, Anguilla, Argentina, Aruba, Bahamas, Barbados, Belgium, Bermuda, Canada, Cayman Islands, Chile, Christmas Island, Cocos (keeling) Islands, Cook Islands, Falkland Islands (malvinas), Finland, Germany, Greece, Guam, Holy See (vatican City State), Iceland, Japan, Luxembourg, Marshall Islands, Martinique, Mayotte, Mexico, Monaco, Montserrat, Netherlands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Norway, Pitcairn, Republic of Korea, Saint Helena, San Marino, South Africa, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Tokelau, United Kingdom, United States, United States Minor Outlying Islands, Venezuela, VG, Virgin Islands, U.s. and Western Sahara.
Planet 7 Casino has numerous player issues, including ripping off players, having slow payments, and capping wins on deposit bonuses.
Who Can Play
If you are at least 21 years of age and reside in any of the 50+ accepted countries, then you are eligible to sign up for an account at Planet 7 Casino.
Accepted players include those from the following:
- United States
- United Kingdom
It should be noted that over half of the accepted countries are restricted from accepting any of the bonuses offered by this casino. Players who fall within these guidelines will be notified via the cashier when a deposit is made.
The residents of the following states are not eligible to play at this site:
- United States of America
- New York
Who licenses this site for online gambling?
Planet 7 Casino is licensed for online gambling through the Government of Costa Rica. There are many different government agencies which can license a site for legal gambling operations.
Some players are hesitant to use those whom have been licensed in Costa Rica due to its more lackadaisical guidelines and monitoring. However, this casino is one of many that has proven to focus on the player experience and maintained a solid reputation.
What is the user base like?
This casino primarily caters to guests from the United States and United Kingdom. As such, over half of the user base is from these countries. You can expect to see an average number of players involved in site tournaments and will always find opponents at the live dealer games.
Banking With Planet 7 Casino
There are several deposit and withdrawal options for this casino. All funds are converted and displayed into US dollars to simplify the process. When you log into your cashier, you will see the available banking options and limits for your specific country. The site does not provide a general list on site or via customer service.
What deposit methods are accepted?
International pre-paid cards with Visa, Mastercard, or American Express are the preferred option for funding your account. All major credit cards with these logos are also accepted. For US residents, it is important to check and make sure your card allows foreign transactions. Casino support staff recommend GreenDot and Netspend as pre-paid debit card options for players in all countries.
- Minimum: $30
- Maximum: $250 per transaction; $1000 per day
Wire transfer through Western Union and MoneyGram are both available to US residents. Person2Person can be used by players who are located outside of the US.
- Minimum: $50
- Maximum: $1350 per transaction; $5000 per day
Neteller is the only eWallet accepted at this time. We recommend you check with customer service periodically to see if new deposit methods have been added.
- Minimum: $30
- Maximum: $5000 per transaction/ per day
What payout methods are accepted?
There are four payout methods available – check by mail, wire transfer, bank transfer, and Neteller. US residents are only able to use check by mail at this time. With the exception of those withdrawals made through Neteller, all other options may be subject to a $40 processing fee depending on the withdrawal amount.
- Minimum: $100
- Maximum: $2500 per week
What is the payout time?
It may take up to 14 business days to receive your payment from this site. Payout requests take between one and three business days to be approved or denied. This casino requests an additional seven days to process the payment and have it sent to your funding source. An additional one to three days for that payment to credit is needed for Neteller and bank/wire transfer. US residents can expect up to 14-days to receive their check by mail, creating a total payout time of up to 30 days.
Are there any limitations?
At this time, there are no additional limitations. As more banking options are added, the third party options may have their own self-imposed limitations on how much can be added or withdrawn each day or week.
Planet 7 Bonuses
When you register for an account with the link provided, you will be eligible to redeem the sizable welcome bonus offered by Planet 7.
$7,777 Welcome Bonus
|CODE||1PLANET.............................................100% up to $777
2PLANET............................................100% up to $1,000
3PLANET............................................100% up to $1,000
4PLANET............................................100% up to $1,000
5PLANET............................................100% up to $1,000
6PLANET............................................100% up to $1,000
7PLANET............................................100% up to $1,000
8PLANET............................................100% up to $1,000
|ROLLOVER||25x on slot and keno games; 50x on table games & video poker|
|MAX. CASHOUT||No max cashout|
|LIMITATIONS||No limitations; eligible on all games|
You will discover a wide array of bonuses at this site. Each month there are options to win free casino chips, numerous deposit bonuses, and various daily promotions to help you get the most out of your casino experience.
Planet 7 Player Reward Card
Players are able to enroll in the Player Reward Card program. This third-party program gives you deeper account security by using a pre-paid credit card for all deposits and withdrawals. Your baking information is kept secure with the use of the PRC.
Even better, there are no fees associated with this card. The real reason to enroll is so that you can take advantage of the perks which include an additional 10% on deposit bonuses, guaranteed 7-day payouts, and free gifts. Essentially, this is a banking and rewards solution rolled into one which is perfect for regular players.
Planet 7 VIP Program
As a VIP member, you will have access to special promotions and the best bonuses this casino has to offer. The program consists of five levels, your levels dictate the specials available to you each month as well as how many comp points you can earn per wager. Comp points can be redeemed for cash. Unfortunately, repeated inquiries to find out how many points are needed to reach each VIP level and how many comp points can be redeemed for $1 came up empty. The casino host simply told us “we do not provide that type of information.”
|VIP Level||Wager Amount to 1 Comp Point||Birthday / Anniversary Gifts||Casino Insurance Amount|
Access to exclusive bonuses; Monthly insurance paid at start of each month
130% VIP Bonus
|ROLLOVER||25x on slot and keno games; 50x on table games & video poker|
|MAX. CASHOUT||No max cashout|
|LIMITATIONS||No limitations; eligible on all games|
Game Selection & Software
Over 130 games are available at Planet 7. You will find games in several popular categories including live dealer games, classic and video slots, table games, specialty games, and video poker. New games are added regularly to this library and each month there is a chance to earn a 200% deposit bonus just for playing the featured game. The use of Realtime Gaming software brings one of the best graphic and audio experiences in the industry to your gambling experience with this online casino.
Classic and video slot games have been the popular choice at land-based casinos for decades. It’s no surprise that the same trend exists online. With this in mind, Planet 7 offers players a large selection of high-quality slot games. The majority of these games feature vibrant graphics and true-to-life sounds which are above industry standards. Of course there are still a handful of games which have sub-par graphics. For the best visuals, check out some of the newest games such as Ghost Ship and Aztec Treasure.
A small percentage of the games offered also have bonus features such as free spins or extra wild cards. Most of the game jackpots are below $10,000 but there are a handful with prize amounts over $1-million.
Roulette & Blackjack
The selection of roulette and blackjack games is relatively standard. There are less than one dozen total. Expect quick response play and on-par graphics with these games. The live dealer versions of both roulette and blackjack is where you can expect to get your money’s worth – so to speak. Starting bets are as low as $5 and you’re able to chat with other players during the game.
Video poker games are the second largest selection at this casino. You will find all of your favorites like 777’s Wild and Pai Gow Poker. These games feature crisp graphics which we definitely categorize as better than what is offered at most other online casinos. Several of the games also have exclusive bonuses which you can unlock as you play. Lastly, who doesn’t appreciate a good progressive jackpot with their video poker game? Check out the Caribbean Stud Poker game or others to access prize amounts of close to $2-million.
If you prefer to just have fun with specialty games, then you will find a small selection of those as well at Planet 7. Traditional European, French, and American Roulette are available as well as Hot Dice, War, and Sic Bo. The prize amounts are no more than a few hundred dollars and the graphic quality is sub-par with these games, but they are available for players who enjoy them.
There is no mobile application for this casino but the site is mobile friendly and allows you to play via the instant play feature on your tablet or mobile device. The graphics through the mobile site are the same quality you see online but the game response is much slower even when connected to high-speed wireless internet. Use of a tablet that functions like a laptop is necessary to get the best gaming experience through a device other than a standard personal computer.
What casino software is used at this site?
Realtime Gaming Software is the choice of this casino. Officially launched in 2008, this platform is known for its vibrant graphics and unique game selection. RTG is synonymous with high-quality in the world of online gambling which is why we are happy to see it chosen by this site.
What company verifies the games for fairness?
All games are tested by Gaming Labs International to ensure they are impartial. GLI is one of a handful of highly-respected testing agencies that help ensure online gambling sites are offering fair play to their customers.
Planet 7 Casino Reputation
How a casino handles its public persona is indicative of the type of experience you can expect with them. This casino is not without its faults and was subject to much scrutiny from players during the early years. Today, it’s one of the better online casinos which players, especially those based in the US, can choose from.
Who owns this casino?
Ace Revenue Group founded this casino in 2008. The company is based in the Netherlands and also owns a handful of other online casinos including Slot Madness and Silver Oak Casino. Sites created by this company carry the same theme of a professionally looking skin accompanied by top-notch game quality, large jackpots, and plenty of bonuses to go around.
Has this site or company been found to be misleading, fraudulent, or engaged in illegal activities?
When Planet 7 was first launched, there were numerous complaints about unfair game tactics, long payouts, and unclear bonus terms. As of 2013, the site and company have worked to build their reputation positively by being more transparent with customers, ensuring all their games are tested for fairness, and keeping players informed of specific bonus terms and payout time frames. While the site still has long payout times averaging at least 7 days, there have been little to no negative complaints about the casino in recent years.
How do I contact customer support?
However, for better results, you are encouraged to use the Central Disputed System LTD link at the bottom of the casino homepage. This third party company works to mediate claims between users and the casino in a way that creates a positive outcome for all involved.
Is this an honest site?
Planet 7 has certainly experienced its share of growing pains during the early years. Today, however, the site works diligently to provide a quality gambling experience for all of its players. The attempts made by this casino to not only right old wrongs but also maintain transparency with their members are two of the reasons why we feel they are trustworthy and an overall good online casino.
To be considered one of the better online casinos, you need to have a balance of quality games and bonuses as well as some unique features. Planet 7 achieves all of this and more. When you first access the site, you will notice a streamlined design that is not to flashy and is very easy on the eyes. Most importantly, the details you want to know such as current jackpot amounts, recent winners, the welcome bonus, and game features are front and center.
The use of Realtime Gaming Software allows this site to provide players with some of the best game quality available. The library of games is sizable with over 100 options which include several progressive jackpot games and live dealer games. Many of the slot and video poker games also have special bonus features which make them worthwhile to play. The welcome bonus is one of the largest we have seen and the numerous other bonuses certainly help keep this casino ahead of the competition.
One feature that stood out to us is the simple bonus terms for all types of bonuses. Overall, they exclude the same games and have the same rollover requirements. This makes it much easier to enjoy your bonuses whether you are choosing free spin, cashback, free chip, or deposit bonuses. The VIP program and Player Reward Card are both nice special features of this site but are hardly anything spectacular. Both are merely options if you want to get a little more bang for your buck and are an avid online gambler.
The customer service could use some improvement and some areas of the main website need to be updated. There is limited information on banking options for any player who is not yet a member. Once you download the software and access your cashier, the methods open to you will be presented as well as their limits. We feel having this information up front before you sign up for an account is better, however. The customer service is helpful but appears to have limited knowledge of more in-depth information about site operations and the games. In addition to that, the chat operators are a bit slower to respond as they not only deal with multiple players at one time but also multiple sites owned by this company.
In the end, we are determined that this casino lives up to its claims of providing a Vegas-style casino experience. The site combines just the right amount of flash and luxury to be appealing and professional looking. The available games and bonuses are enough to give players plenty of options without seeming overwhelming. Finally, Planet 7 has a 94% payout rate which makes us feel confident that it has overcome its initial shortcomings and progressed into being a reputable and preferred online casino.
Our effort to bring you the most honest reviews of online casinos continues with our look at Planet 7 Casino. This casino has taken us on a roller coaster ride of emotions trying to determine if it is worthy of our players’ money.
We have scoured the internet and our own top-secret insiders to bring you the most detailed review.
Who is Planet 7 Casino?
Planet 7 Casino has been around since 2009, but tracing the ownership of the casino isn’t exactly straight forward, which is already a bad sign. We understand that not many online casinos can be very forthcoming with their ownership information, especially if they are accepting players from countries like the USA, but these guys have one hell of a shell game going on.
Our investigating has led us to the following: Planet 7 is owned and operated by the Ace Revenue Group, which was formerly the Crystal Palace Group, which itself is a subsidiary of the Virtual Casinos Group. Got that straight? There’s a reason for the layers of companies; Virtual has had a bad name in the industry for a long time. However, they remain one of the largest operators in the game.
Other casinos owned by Ace Revenue Group include Silver Oak Casino, Royal Ace Casino, Slots Madness Casino and Captain Jack Casino. In fact, when we registered our account at Planet 7, we were given the option of signing up at Royal Ace at the same time (a smart marketing move if not a little on the shady side).
Planet 7 is licensed in Costa Rica, which is to say that they basically do not have anything that legitimate. The licensing procedure in Costa Rica is simply to apply for and receive a Business License. There are not gaming-specific licenses in the country, which is why it has been an attractive jurisdiction for many online operations since the late 1990s.
Enough about their background…let’s get into this review.
The Ugly Stuff
Well, this is probably a good indication of where we are going with our review. Usually we would leave the ugly stuff until the end of the review, but in this case, we feel we have to deal with the negatives right away. It is no secret that Planet 7 and their partner casinos have had their share of negative feedback. In fact, the Virtual Casino group have been called out as scammers for years.
At the heart of this negativity is the problem that Planet 7 have had with slow or no payouts. To us, payouts are the most important part of any casino experience – you pay your money, play your games and then want to withdraw winnings in a timely fashion. It seems that Planet 7 doesn’t agree with the last part of that statement. Several online forums have posts from frustrated players who feel like they have been ripped off by the group. In many cases, players have waited for several months for payouts, and only when taking the issues public did some of them find any solutions.
Let’s get this out of the way right now: WE DO NOT TRUST THIS CASINO. Until they can show the world that they are serious about paying players quickly and without issue, we would not make any deposits on this casino. Having said that, we know everyone has a choice, so we will continue with the review!
The Bad Stuff
As we work towards the positive parts of this review, let’s continue down the road of things we don’t like about Planet 7.
This shouldn’t come as a surprise to anyone who read the last section. Planet 7 Casino has a very complicated withdrawal process, filled with rules about what you can withdraw from money earned via bonus, maximum cashout limits and more. We are going to highlight one of these tedious rules here – the rules for receiving checks as a cashout. As per the Planet 7 Terms and Conditions page:
- When you receive payment by check, you must deposit said check to a financial institution within 30 days of issue. Any delay could result in the check no longer being valid. In this event the company is not responsible and a reissue of the check payment will not be made.
- Checks must be deposited to your bank account and not cashed.
- Checks may not be endorsed to a third party.
- Under no circumstances should you mention that the checks are related to online
- If any of the above conditions regarding checks are not met, the company will not be held liable; check payments will not be reissued.
So, as you can see, Planet 7 is giving themselves every chance to cancel your withdrawal if you make any error once you receive their checks. Not cool, guys…not cool.
We hate complicated bonus clearing terms. It’s usually a sign of a casino that doesn’t really care about your loyalty, but more a site that wants you to lose your money before you ever convert bonus dollars into cash.
We would go into detail about the Bonus Terms and Conditions at Planet 7 Casino, but that might break the record for the length of one our reviews. You can see all the different rules on their website, but we’ll summarize a couple of them here:
- In general, the wagering requirements for bonuses are 30x deposit and bonus for slots games, and 60x for “approved table games.”
- Bonuses are not able to be cleared at Planet 7’s Live Dealer games
- If you make a withdrawal request that includes cleared bonus money, the maximum amount that can be requested is half your balance (i.e. to make a $300 withdrawal, you must have at least $600 in your account)
Most of these rules add up to a lot of bullshit. In basic terms, if you want to earn bonus money, be diligent, and plan on making several withdrawal requests to get your money sent to you.
The Good Stuff
Ok, now that we have dumped all over these guys, if you are still reading this review, it must mean you are contemplating playing at Planet 7 Casino. While it could be a risk, there are some decent parts of this casino that we will cover for you here.
Customer Service Options
Well, this one is a bit shocking, even to us and we have seen everything in this industry. Planet 7 Casino boasts of having excellent customer service and is giving its players email, live chat and TOLL-FREE phone options to reach them. This is pretty bold considering all the crap they take for slow playing players, but we assume their position is to get out in front of the complaints before they escalate too far into the mainstream.
On the occasions that claims have made it on a forum site, there appears to be a customer service representative who responds on behalf of Planet 7. In most cases, there are a lot of excuses being thrown around (come on, being “swamped” is no excuse these days) but at least they aren’t going silent. This is most likely the reason that Planet 7 hasn’t been blacklisted by every review site, and is definitely a factor in our ranking of their casino.
We have to give Planet 7 Casino credit here. As a U.S. facing online casino, their options for software suppliers is limited, but they have a relationship with one of the best out there in Real Time Gaming. RTG are one of the original software vendors in the industry, and they have never wavered from their acceptance of players from the United States at their licensees’ brands. With the extensive history in the business, RTG has built an excellent suite of games which we will outline a little further down.
It is somewhat shocking that they would continue to allow questionably-run operators on their platform. Maybe they have some sort of control over these sites which ensures that at the very least they will be paid their royalties; being able to run the casino off at any point should be enough control. One industry insider let us know that the RTG folks have a long-standing relationship with the owners of Virtual Casino Group and they are constantly keeping this group in check and trying their best to make sure casinos like Planet 7 are above board with their players.
One added bonus for being a casino in the RTG network group of operators is that Planet 7 gets access to the Network progressive games. These games are built to take a contribution of each bet and put that towards a progressive jackpot that could be won by any player playing at a casino featuring the game.
Players at Planet 7 have access to ten of these Network Progressives, and at the time of writing this review, those games had a total of over $2,200,000 in jackpots available to be won. Here is a list of the games that feature a progressive jackpot:
- Aztec’s Millions
- Caribbean Draw Poker
- Caribbean Hold ‘Em
- Caribbean Stud Poker
- Jackpot Cleopatra’s Gold
- Jackpot Pinatas
- Let ‘Em Ride
- Shopping Spree II
- Spirit of the Inca
As we told you earlier, Planet 7 Casino uses the Real Time Gaming casino platform, which gives them access to some of the best slots and table games on the market. Let’s break down the offering for you now.
We are always thrilled to find a casino using the RTG slot catalog, as these games are built with gorgeous graphics, and their choice of themes aren’t so convoluted that we freak out while playing the games. The RTG lineup of slots includes well over 100 titles, but we are focusing on the games that have the big jackpots and the best overall graphics and gameplay. Here is a list of the best slots you will find at Planet 7 Casino:
Top Rated Slot Machines
- Aztec’s Treasure
- Aztec’s Treasure ft. Guarantee
- Caesar’s Empire
- Cleopatra’s Gold
- Coyote Cash
- Diamond Mine Deluxe
- Ghost Ship
- Hen House
- Hidden Riches
- High Rollers
- Incan Goddess
- Lucha Libre
- Orc vs. Elf
- Pharaoh’s Gold
- Secret Symbol
- Texan Tycoon
- The Elf Wars
- Triton’s Treasure
- Year of Fortune
I personally much prefer table games to the slots, and Planet 7 also features a full suite of options from RTG. Having played their software at many other casinos, I am comfortable with all the table layouts, and I am very impressed with the speed of the games in both the download and instant play casinos. Also, I am a sucker for Pai Gow, and RTG’s version of the game is one of the best on the market. I could sit for hours playing that game, although I am not sure my bankroll would tell me the same!
Planet 7 breaks their table games lobby up into two sections: the standard versions of the table games, as listed below, and Specialty games, where you will find some more exotic versions of your favorite titles. Here’s a full list of the table games available for you at Planet 7:
- European Blackjack
- Face Up 21
- Let’em Ride
- Match Play 21
- Pai Gow Poker
- Perfect Pairs
- Red Dog
- Suit’em Up
- Super 21
- Texas Hold’em Bonus Poker
- Tri-Card Poker
- Vegas Three Card Rummy
- 5 Diamond Blackjack
- American Roulette
- Bonus Bingo
- European Roulette
- European Slot Poker
- French Roulette
- Hot Dice
- Lucky 8’s
- Magic 7’s
- Multiplayer Roulette
- Roaring Twenties Bingo
- Sic Bo
- Treasure Tree
Who doesn’t love a good video poker machine, whether it’s at a gas station in Las Vegas, or on the fringes of a big casino (usually bolted into the bar) or in the comfort of your own home? Most people who play video poker have their own favorite version of the game (mine is Bonus Deuces Wild), and Planet 7 does not disappoint when it comes to video poker variants. They currently offer 16 different video poker games which should give even the most experienced player something to cheer about. Here’s a list of all the different video poker variants at Planet 7:
- Aces and Eights
- All American Poker
- Bonus Deuces Wild
- Bonus Poker
- Bonus Poker Deluxe
- Deuces Wild
- Double Bonus Poker
- Double Double Bonus Poker
- Double Double Jackpot Poker
- Double Jackpot Poker
- Jacks or Better
- Joker Poker
- Loose Deuces
- Mystery Bonus Poker
- Pick’em Poker
- Sevens Wild
We talked earlier about how difficult it seemed to be to both clear bonuses and to withdraw any winnings earned from bonus dollars, but that doesn’t mean there aren’t a load of bonuses available to choose from at Planet 7 Casino. Let’s review some of our favorites:
Rather than promote some ridiculously high welcome bonus that no one ever thinks they are going to clear, Planet 7 has gone the other way, offering its players a bonus on every deposit they make. To give even more choice, they have a separate bonus code for players who play slots or Keno.
The standard deposit bonuses for players are 100% for general deposits or 200% for Slots and Keno players. All the bonuses have the same wagering requirements (remember we talked about those earlier in The Bad Stuff portion of this review). I for one like clear, simple deposit bonuses, regardless of how difficult they may be actually to achieve. Planet 7 Casino couldn’t make it any easier for their players.
Crazy Days daily bonuses
This is the kind of detailed bonus structure that I do enjoy. A casino that takes the time to present a new promotion for every day of the week is one that knows they need to deliver excellent promotions to all their players, but also know that segmenting their database is going to allow them to be more aggressive with their offers.
Planet 7 has a series of daily bonuses that they call Crazy Days, and these bonuses change during the year giving the casino an even fresher feel for loyal customers. Here’s an overview of the current Crazy Days promotions:
Monday Happy Hour: between 5 pm and 7 pm get an extra 50% bonus on your deposit (you must call the casino to receive your extra bonus)
Twofer Tuesdays: Make a deposit of $50 or more, get a 250% bonus, and if you lose all your money before you clear the bonus, you can call the casino and get a 100% refund of your deposit back into your account to try again!
Wednesday Triple Threat: If you have made a deposit on Monday, Tuesday and Wednesday then you get a bonus $100 chip to play with after you contact the casino.
Thursday Thriller: Deposit $50 and get $160 in bonus cash, on an unlimited number of deposits on Thursdays.
Friday Freebie: Make a $50 deposit and receive a free entry into their $5000 Paydirt! Slot tournament.
Saturday SpinORama: Make a $50 deposit and get a 290% No Rules Bonus, and 50 free spins on certain slots titles.
Sundays with a Cherry on Top: Come play Sundays and receive a free chip based on the total amount you deposited during the week
As you can see, there is an excellent assortment of different bonuses during the week, with something for everyone. All of these bonuses are designed to create loyalty at a small deposit level, which I think is a perfect way to keep players active and coming back on a daily basis. I hope that Planet 7 continues to come up with great ideas for their Crazy Days promotion.
Normally when we do a review of a casino, we simply list the countries that are restricted from creating accounts and playing games. In the case of Planet 7 Casino (and the roster of RTG casinos) it is actually easier to list the locations that ARE allowed. If you live in one of these places, you are good to go:
- ÅLAND ISLANDS
- AMERICAN SAMOA
- BONAIRE, SINT EUSTATIUS AND SABA
- BOUVET ISLAND
- CAYMAN ISLANDS
- CHRISTMAS ISLAND
- COOK ISLANDS
- SOUTH KOREA
- MARSHALL ISLANDS
- NEW CALEDONIA
- NEW ZEALAND
- NORFOLK ISLAND
- NORTHERN MARIANA ISLANDS
- PUERTO RICO
- SAN MARI
- SOUTH AFRICA
- UNITED KINGDOM
- UNITED STATES (excluding NY, MD, KY, MO)
- UNITED STATES MI R OUTLYING ISLANDS
- VATICAN CITY
- VIRGIN ISLANDS, BRITISH
- VIRGIN ISLANDS, U.S.
Planet 7 has several banking options for its player, and as it is a casino that accepts play from the United States, this means that they do take direct credit card payments. We have seen that withdrawals (assuming you get one haha) can take up to 15 business days to receive depending on the chosen method. Here’s a list of the deposit and withdrawal methods available at Planet 7 Casino:
- American Express
- Person to Person (Moneygram/Western Union)
- Physical check
- Bank Wire
Planet 7 Casino also features something called the Players Reward Card, which appears to be a white label 3rd party payment method that can be used only at Virtual Casino Group properties. It can be funded with a regular credit card, but the PRC gives you a unique 16 digit card for “generic cash” which can then be used at these casinos with less chance of being declined.
Would I Sign Up At Planet 7 Casino?
Well, this is a complicated one for me to answer. My gut tells me that personally, I wouldn’t sign up for an account at Planet 7 Casino right now. Given their history of payout issues and the ties to the Virtual Casino Group ownership, the risk of getting screwed by these guys is currently too much for me to make a deposit. Having said that, if you are willing to take the risk that you may have problems down the road, the casino does offer some great games, and you will be able to access their customer service team 24/7. I am really hopeful that these guys are starting to turn things around with slow payment as I really like the promotions they do offer on a daily basis, and I can see a way that I could try to maximize their offers to create a little bit of an edge in my favor.
So, while I sit on the sidelines not creating an account here, I’d like to ask a favor of our readers. If you choose to play at Planet 7 Casino, please leave us a comment or send us an email with your experiences and we will be sure to update this review page with any information we receive, good or bad. Maybe I’ll see enough positivity that I will let Planet 7 take a gamble with my cash!
Blast off with Planet 7 Casino, a space-themed gaming site that is more than suitable for players from all across this planet and beyond. Here, you can enjoy a selection of great games and slots from RTG, as well as superior customer support and speedy deposits.
At Planet 7 Casino you can also pick up astronomical bonuses and promotions, including a very generous welcome bonus for all new players. It’s clear Planet 7 put their casino astronauts first, so why not join their ranks now?
- Claim an impressive welcome bonus as a new player
- Enjoy a wide range of jackpot slots and regular slots from RTG
- Play video versions of popular table games for free and real money
Claim a Stratospheric Welcome Bonus
Our Planet 7 Casino reviewers were blown away when they discovered everything that’s up for grabs at this cosmic gaming site. As a new player, you’ll be rewarded with a handsome no deposit bonus upon registration, and then another generous deal is available once you fund your account. This sets you up for a fantastic start.
During this review of Planet 7 Casino, we also found that the site offers a huge array of regular promotions to existing players. These change from month to month but often include further reload bonuses, free spins and more.
You’ll find that each time a new promotion is launched, you’ll receive a message from the casino. Our review team thinks this shows that Planet 7 Casino cares about its players, as they want to make sure you get the most out of your experience. You can also collect comp points as you play, which can be exchanged for real cash. All in all, we fully recommend getting stuck into what’s on offer as soon as possible.
Latest Planet 7 Casino Bonuses & Promotions
|No Deposit Bonus||$25||FREE||30x||Claim Bonus|
|1st Deposit Bonus||$4000||400%||30x||Claim Bonus|
Terms and conditions apply, 18+. Play responsibly.
Enjoy Over 150 RTG Games
There are over 150 online slots to choose from at Planet 7 Casino. This is great news as it means you’re sure to find something you love, no matter what your preferences are. Our review of Planet 7 Casino also revealed these games are all provided by the respected software developer RTG.
Video slots can be accessed through the slots tab on the side menu bar, and you can then sort these alphabetically or by theme. Aside from regular video slots, our reviewers were happy to find that Planet 7 Casino offers a wide range of progressive jackpot slots too. If you’ve never tried RTG’s jackpot slots before, we recommend starting with popular titles such as a Pirate Isle 3D and Cash Bandits.
If you prefer table games you’ll be pleased to know that, in our Planet 7 online casino review, we discovered plenty of great variations of video poker, blackjack, and baccarat. If you’re looking for roulette, you should head to the specialty games tab. Here you can also find Keno and a handful of instant win games too.
Deposit with Ease via Bitcoin
Our Planet7 casino review team was thrilled to learn that you can fund your account via all popular debit and credit cards, including American Express. You can also make deposits via Bitcoin, which offers you a degree of anonymity.
Whilst our reviewers found that Planet 7 Casino imposes very reasonable minimum deposit limits, you may be a little bit disappointed when it comes to withdrawals. The casino only allows you to cash out large amounts at a time and it could take up to 10 working days for you to see the money back in your bank account.
Enjoy Member-Only Customer Support
Planet 7 Casino gained points in this online casino review for having fantastic customer support staff. The staff are available to help you 24/7, 365 days a year and can be contacted via email or live chat. It’s worth noting, however, that live chat is reserved for members only.
For you, this is a good thing, as it means the staff aren’t overwhelmed with queries from non-players. You’ll never have to wait too long for a response, and our review team is sure you’ll find the Planet 7 Casino staff to be both friendly and knowledgeable.
Out-Of-This-World Gaming for US Players
Planet 7 Casino is the perfect place to visit if you’re a fan of RTG slots, speedy deposits and great customer support - and who isn’t really!? There’s also a huge array of bonuses to choose from, including some great offers for new players. For this reason, Planet 7 Casino comes heavily recommended by our reviewing team.
The site caters to players from all over the world yet US players will definitely feel at home. As Planet7 Casino allows you to fund your account in USD and accepts Bitcoin and American Express, you can expect a smooth casino experience from the very start.
The seventh planet in our Solar system is Uranus, but there is no connection between that and the Planet 7 Casino. The venue has been around for quite a while, but sadly enough, they’ve managed to build quite a bad reputation.
Nowadays, it is simply not the right spot for placing some deposits, as numerous reports and portals around the net have shown that these guys are involved in some shady stuff. They tend to delay payments quite often, while their customer support staff comes off as rude and unprofessional. A growing number of players report almost identical complaints.
The same issue affects all of its sister sites as well, so we can only assume that it all boils down to their management.
Ace Revenue has had a long history of ownership when rogue casinos are considered, and Planet 7 itself has changed owners many times. With each new owner, they went deeper into the pit of sin, and the last nail in the coffin was the relocation of their support from Costa Rica to Eastern Europe.
The online casino, along with Captain Jack, Slots Garden, Silver Oak, Slot Madness and Royal Ace are all venues that seem to suffer from the same problems, including payout delays, which sometimes take more than a month. Some customers have spent countless hours attempting to reach the customer support staff, either by phone or via live chat platform.
What's more, they are also known for spamming their users with promotional offers, which is a major nuisance on its own.
We will try and cover all the important areas, and show you why this place simply isn’t the best option to place some bets. Also, we’ll try to present you with all the features and options in case you still decide to play here.
There are many players out there who simply like surfing from casino to casino to check out all of the promotional offers. It’s no wonder the number of players is growing, as venues have a hard time keeping up with the competition and coming up with innovative ways of attracting new customers.
How does Planet 7 Casino fare here? Well, truth be told, there are plenty of promotional offers to dig your teeth into, but we still believe that the issues with payments and customer support service simply outweigh a few flashy bonuses.
Still, if you’re interested in finding out what they’ve got to offer, let’s get you a quick rundown.
They greet you with a decent welcome bonus and there are several other deposit match bonuses on offer as well, depending mostly on your status and the type of games you prefer to play. Some bonuses are reserved for VIP players only.
Be sure to check the website for details on the welcome bonus and terms & conditions prior to play.
We liked the Trading Cards feature in which you can also score some deposit match bonuses and even some extra spins.
Even though there are a lot of players out there who may not agree with us, we strongly believe that the heart and soul of each casino, no matter how good or bad it is, lies in its virtual games lobby. The choice of different games can always put a smile on your face, especially if it includes some titles you’ve grown to love over the years…
First of all, the more the merrier, right? Well, obviously these guys haven’t really thought like this, so there are no multiple software providers. Instead, they chose to rely on a single game company. Fortunately enough, it is a reputable company, with many player favorites produced over the years. We’re talking about Real Time Gaming, of course.
Reaching the games lobby is simple, as it’s located on the very home page. Aren’t sure what you want to play first? Well, we suggest you try their featured games first, as this category almost always includes the stuff they strongly recommend. Also, you can check the New Games category, as there will always be the latest and most cutting edge offering available.
Other than this, the selection of games is divided simply into two main categories: Slots and Other Games.
It’s only when you click the “All games” option that you are taken to another page where you can choose between Slots, Table Games, Video Poker, and Specialty Games.
Of course, it’s always the video slots that take up most lobby space, but then again they are also the most popular among players. The fine selection of hot titles here includes the Greek mythology-based title, Achilles, along with Caesar’s Empire, Count Spectacular, Derby Dollars, Dragon Orb, Dream Run, Eagle Shadow Fist, Eternal Love, Fantasy Mission Force, Gemtopia, Ghost Ship, Golden Lotus, Green Light, High Fashion, Megaquarium, Ninja Star, Ocean Oddities, Paydirt, Red Sands, Samba Sunset, Secret Symbol, Texan Tycoon, Triple Twister, and so many more!
The selection of good old table games included here is not that big, but sure does cover many different types of games, so you’d be hard-pressed to name anything that’s missing. The titles include Baccarat, Blackjack 21, European Blackjack, Face Up 21, Let Em Ride, Match Play 21, Pai Gow Poker, Perfect Pairs, Pontoon, Vegas Three Card Rummy, and others.
If you’re way too old school for shiny and glitzy video slots, you probably enjoy fiddling with many different iterations of video poker. At this online venue you can enjoy Aces & Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Jackpot Poker, Jacks Or Better, Loose Deuces, Sevens Wild, and more.
Basically these are games that didn’t fit into the other three categories, including American Roulette, Banana Jones, Craps, European Roulette, Fish Catch, Keno, and Treasure Tree.
Supported Devices and Platforms
Design was never an issue with this virtual casino, as it’s all nicely laid out, with a black background and red and yellow accents. It’s easy to use and intuitive, but it all comes alive when you access it from a mobile device.
Simplified and subdued, it’s even easier to use and navigate your way around all the available options and features. We strongly believe that once you experience the site on your mobile phone you will never feel the urge to go back to its desktop counterparts.
The games can be played on the go, but just like on the desktop version, you can’t really play any games unless you create an account and log in first. This is somewhat contrary to what a mobile platform should provide – gaming on the go and the ease of gaming itself. Also, you might want to try some games first before deciding on playing for real money.
All things considered, the site works seamlessly across different platforms, but there is still plenty of room for improvement here.
Once you click on the “Banking” option to check the available banking methods, you will be greeted by the several few that can be found at most reputable online betting venues. Keep in mind that US dollars are the only accepted currency.
Sure enough, they do accept Visa and Mastercard, in case you prefer betting with credit or debit cards. Those who prefer using one of many e-wallet services out there will surely be delighted to know that Neteller users are welcome here, as well.
Another great thing about the online venue is the fact that they do accept Bitcoins, which reflects that they tend to catch up with the challenges of modern times. Unfortunately, that’s where the fun stops.
Why is that?
Well, they do claim that they also have “many other popular deposit methods available” for their users, but any additional info on this can only be obtained after you’ve contacted the customer support. How is this helpful in any way? It only causes even more suspicions. Why are they hiding anything, especially if that’s something they could brag about?
When it comes to requesting a payout, you can’t rely on Visa or Mastercard, but Bankwire and bank checks are added to the list of available options.
But what happens when you actually ask for being paid out? They claim that all payout requests require 5-7 business days to get processed, which is way too long. Once the request gets approved, it will take up to 7 business days more for the payment to reach you.
You can only claim up to a specific amount per week, while the minimum withdrawal amount is also fairly steep! If these weren’t predatory enough, they also claim that money transfer and check withdrawals may be subject to a processing fee…
These are simply shocking, and any right-thinking individual who visits the casino and reads all of this should simply close the tab on their browser or move to another online casino. Outrageous!
On the other hand, we must point out that the online casino is one of the select few that offers the Players Rewards Card.
In theory, it all looks swell, but unfortunately, things don’t look so good when we take into account countless complaints from users everywhere on the internet, especially on other reputable portals…
Supposedly, the customer support is available 24/7, all year round, and there are several different ways of reaching them.
As usual, we always suggest first checking whether a casino has a FAQ section. In most cases, you can find answers to basic questions there, but it’s where to say that this FAQ section is really slim, so chances are you will probably going to have to reach out to the customer support staff.
You can write them an email and send it to email@example.com, but seeing so many complaints about unprofessional and rude staff, we can only say good luck with that.
If you’re not really the patient type, perhaps it’s better to use their live chat platform. Keep in mind that you can’t use this feature unless you are logged in. You can only send them a message, but real-time communication is not enabled.
Last but not least, there is still an option to use the good old phone. Dialing 1-888-402-2065 will put you through to the customer support agents, but we strongly suggest you arm yourself with patience. Lots of it.
This is a very poor way to run a business, and one of the main reasons why casinos like this one keep losing their customers rather rapidly.
The online casino supposedly operates under a license issued by the government of Costa Rica, but unfortunately, we weren’t able to find any evidence that would support such claims.
This might be yet another reason to put things into a different perspective and avoid this venue, as it simply has too many suspicious traits attached.
Even though it does have links that provide some proof that the casino is CDS certified, it actually doesn’t help brighten things up.
- High 200% welcome bonus for all new players
- A real no-deposit bonus of $50 free or 50 free spins
- Over 100 popular slots available from Real Time Gaming
- Supports Bitcoin for banking with no fees
- Several ongoing bonuses always available
- Mobile play works on all devices with HTML5
- Live chat and telephone support
- Accepts USA players
- Only has games from Real Time Gaming, not slots from other providers
- Less than a dozen table and card games available
- Does not always stick to standard withdrawal times, sometimes taking more than a week
- Desktop site navigation could be improved to make it easier to get around
Planet 7 Casino Overview
Established in 2009, Planet 7 Casino has been around in the online gaming market for quite some time.
Planet7 is known for its a wide range of slots from Real Time Gaming, and the fact that it offers with plenty of chances to claim bonuses on an ongoing basis. This casino has an almost overwhelming amount of bonuses and no-deposit promotions with very low wagering requirements.
Planet 7 Casino is also one of the older online casinos still open to USA players for real money. I also appreciate both a no-deposit 50 free spin offer and a no-deposit $50 free chip.
That’s one of the largest no-deposit bonuses anywhere and certainly in the American online casino market. That’s a significant risk Planet 7 Casino is taking and shows confidence that new players will stick around beyond the freebies.
Planet7 has an active license and is based in Cyprus, a hub for a number of online gaming companies.
Planet 7 is a popular online casino in the American gaming market, which is licensed in Cypru and offers a generous welcome bonus.
How do you get the no deposit bonus at Planet 7 Casino?
Planet 7 Casino has the most generous no-deposit bonus currently online at $50 free. This casino is fairly confusing with the number of different promotions and bonus codes. Many offers are only available if you sign up via hidden landing pages. For the $50 no-deposit bonus.
How do you withdraw from Planet 7 Casino?
Bitcoin and paper check are the most popular withdrawal methods for USA players, with players from the rest of the world usually opting for e-wallets such as Skrill or Neteller.
What are Comp Points at Planet 7 Casino?
Comp Points are given to Planet 7 Casino players for every $10 wagered on certain games. They can then be redeemed for real money, usually at a rate of $1 per 100 Comp Points.
Does Planet 7 Casino work on mobile?
Yes, the mobile casino at Planet 7 is actually one of the highlights. Any mobile browser can access the real-money games without downloading an app. It's also very lightweight with simple navigation. Planet 7 Casino on mobile is actually arguably better than the desktop version.
Bonuses and Promotions at Planet 7 Casino
At Planet 7 Casino, you’ll find several different promotions available. Free spins and reloads are provided on a regular basis, so there’s no shortage of bonuses to choose from.
To start things off, you can claim a welcome bonus, which matches your first deposit.
Planet 7 Casino Welcome Bonus
As a new player at Planet 7 Casino, you’ll be able to claim a 200% match bonus on your first deposit.
Normally, online casinos usually only give you a 100% First Deposit Bonus, so Planet 7 does give you a bit more wiggle room when it comes to how much bonus cash you can claim.
Exclusive Free Spins
There are several free spin offers at Planet 7 Casino, starting with an exclusive 25 free spins on the action-packed Lucha Libre 2 online slot.
Get exclusive free spins on the popular Real Time Gaming slot Lucha Libre 2 at Planet 7 Casino.
Planet 7 No Deposit Bonus
Planet 7 online casino provides players with the chance to play all of its casino games completely for free, thanks to its no deposit free chip bonus.
The Planet 7 Casino bonus codes change regularly, so you’ll have to visit the Promotions page to make sure you have the right code. A 30x playthrough requirement applies to this specific promotion.
Note that you’ll need to see this private landing page in order to claim the Planet 7 Casino no-deposit bonus of a $50 free chip or 50 free spins.
Ongoing Promotions – Free Spins, Reloads and More
On an ongoing basis, players can take advantage of a number promotions, which seems to be a main focus at this casino. All of the promotions at Planet 7 Casino offer some impressive match bonuses.
If you’re a casino bonus hunter, it’s tough to choose better than Planet7. There are always at least have a dozen promotions to choose from.
One of the best bonuses available at Planet 7 Casinos is the New Game Bonus. When you deposit using the promo code, you can claim a generous 275% match and 30 free spins. On top of all this, there is only a 5x playthrough requirement.
Another generous promotion from this casino provides players with a 175% match bonus on all games, with no wagering requirements.
If you’re a major slots fan, there is a 450% slots bonus with a 30x playthrough requirement.
The current list of Planet 7 Casino bonus codes. This casino always has a large number of active promotions.
Players should remember that bonus codes are required for every promotion that you take part in at Planet 7 Casino.
You can find all of the codes on the site’s Promotions page, and you can enter them whenever you make a deposit. If you want to claim a bonus, don’t forget to find out its accompanying promo code.
The wagering requirements at Planet 7 Casino can be somewhat difficult to understand, as there are different bonus rules for each promotion.
I had a chat with a customer service rep to get a bit more information on how the wagering requirements at Planet 7 work, but it wasn’t much help. They were still very unclear about the maximum amount of bonus cash I could claim on the 200% welcome bonus.
It was just left up to me to make a deposit and see for myself how much they would match. That being said, some of the Planet 7 Casino wagering requirements are excellent and much lower than other online casinos.
The required playthrough for Planet 7 Casino bonuses varies depending on the bonus code you claim. They can be as long as no playthrough up to 5x, still lower than some casinos that require 30x or more.
Planet 7 Casino Software
The Planet 7 Casino website is powered by BTK Ltd, an online gaming company that owns just one other casino. While the site’s overall look is clean and sharp, you can tell that BTK has not yet mastered online casino navigation.
Unfortunately it can actually be a little bit difficult to make your way around Planet 7 Casino.
For example, whenever you enter any internal pages on Planet 7, the sidebar menu disappears. This means that you only really have full access to the shite via the homepage, but it just takes some getting used to.
No-Download Instant Play
Planet 7 Casino does have an Instant Play client, meaning it will work on any Windows or Mac device without downloading any software.
However, they do still run their games on Flash instead of HTML5, so you’ll need to use a browser capable of Flash and allow the Planet7 website to run it, if prompted.
Slots at Planet7 Casino
At Planet 7 Casino, you’ll find a wide range of games from Real Time Gaming. There are over 100 slots available from this developer, including popular games like Bubble Bubble and Achilles.
Real Time Gaming has been around in the online gaming market for over a decade and its games are well known for being entertaining and providing players with the chance to win some great prizes.
A look at the instant-play casino lobby at Planet 7 Casino, where you’ll find 100+ RTG slots.
Most online casinos now feature slots from various game designers. If you’re used to having a wide selection of different games from a wide range of developers, then you may consider the slots catalog a Planet 7 a little bit limited.
Still, there is a fair choice of games, and new titles are always added to the catalogue as soon as RTG releases them.
Table Games and Live Dealer Games
With relatively few table games available, Planet7 Casino definitely caters more towards slots players. There are just over a dozen table and card games available at Planet 7, but there is a decent choice of games.
You’ll be able to play several different types of Blackjack, as well as Let’Em Ride, Three Card Poker, Pai Gow, Pontoon and Rummy. Unfortunately, however, there are no live dealer games available at Planet 7 Casino.
One of the many Blackjack variations at Planet 7, alongside Perfect Pairs Blackjack and Face Up 21.
The Video Poker selection is quite impressive, with nearly 15 different variations to choose from. You can also play “specialty” games like Keno and Scratchcards.
So, while there isn’t a particularly huge range of individual games, there is still a fair choice of titles and genres that should keep you entertained.
Planet 7 Casino on Mobile
You can play at Planet 7 Casino using your tablet or smartphone. The mobile casino operates using HTML5, which means that all of the software and admin tools can be run directly from any browser window.
There’s no need to worry about whether or not Planet 7 will be compatible with your operating system. You should have the same gaming experience whether you choose to play on an iOS, Android, or even rarities like Windows or Blackberry devices.
A look at the mobile lobby at Planet 7, as well as a mobile RTG game. It’s easy to play at Planet 7 using your tablet or smartphone.
Normally, an online casino’s mobile website features basically the same layout as its desktop site, but Planet 7 Casino does things a little bit differently. The mobile site has its own unique look that is totally optimized for play on tablets and smartphones.
This is a really wise move by Planet 7, as it makes mobile gaming much easier for players. In fact, the mobile site is much easier to get around than the desktop site.
Making Deposits at Planet 7 Casino
When you want to make a deposit at Planet 7 Casino, you’re presented with a few options. You can use credit cards, Neteller, Skrill, bank transfer, or Bitcoin. There is also the option to pay over the phone.
Since most modern gaming sites provide players with at least a dozen deposit options, the selection here isn’t particularly expansive. This is likely due to the fact that Planet 7 Casino caters mainly to American players, who are mostly limited to credit cards or Bitcoin as deposit methods.
Use bitcoin and other banking methods to play exciting slots like T-Rex at Planet 7.
It’s certainly a plus that Planet 7 Casino allows players to use Bitcoin to make their deposits and withdrawals, which adds an element of privacy over traditional deposit methods and can never be declined.
Withdrawals at Planet 7 Casino
To withdraw from Planet 7 Casino, you can use Neteller, Skrill, bank wire, check, or Bitcoin. Credit cards are not available during this process.
While Planet 7 states that standard withdrawal processing times reply, this isn’t always the case. After making a few deposits (which were processed instantly) and withdrawals, a couple of withdrawals weren’t processed within the standard 7 day period.
I had a look at forums to find out what other players had to say about the withdrawal times at Planet 7 Casino. There were several complaints about this issue.
When playing at this casino, it would be best to keep track of how long it takes for you withdrawals to be processed, so you can get in touch with customer support if a week happens to go by without you seeing your money in your account.
If you encounter an issue while playing at Planet 7 Casino, you can contact customer support using live chat. Chat support agents are available 24/7. You can also send an email or use the toll-free telephone number for assistance, which I always appreciate.
If you’d rather troubleshoot your issues yourself, there is a FAQ available on the Planet 7 website. However, it only has about 15 questions on it, so if your problem doesn’t have an easy answer, then you’ll have to get in touch with a support agent.
Is Planet 7 Casino Trustworthy?
All of the games at Planet 7 Casino are powered by Real Time Gaming, an experienced casino game developer. The company claims that all of its games are regularly audited for fairness, guaranteeing that all outcomes are completely randomized.
Bubble Bubble and all other RTG slots are regularly tested for fairness to ensure every outcome is completely random.
Planet 7 Casino is licensed and located in Cyprus, a hub for a number of online gaming operations in Europe. Many of the top online casinos have obtained licenses in this country, and Cyprus gaming authorities are well-known for holding their licensees to a high standard.
Planet 7 Casino Conclusion
Planet 7 Casino is a good choice for players who have a taste for classic slots games and a substantial amount of promotions. Casino players on limited bankrolls will appreciate the 2 no-deposit bonuses, which is very rare to came by for a USA-friendly casino.
While Real Time Gaming is a well-known games developer, their titles err more on the traditional side, so you won’t find lots of modern games that come with all of the bells and whistles. Planet 7 Casino also has yet to add live dealer games, which is disappointing for table game players.
Planet 7 on mobile is also extremely easy to get into, supporting virtually every device with every game.
From a service standpoint, Planet 7 Casino could improve somewhat. It would also be great if there were more banking options available and the withdrawal complaints are somewhat worrying.
Overall, however, Planet 7 Casino is one of the most attractive casinos in the American slots market due to its very high number of bonuses and some of the lowest wagering requirements I’ve seen.
Planet 7 Casino offers a great selection of casino games, with over 100 Slots to choose from and classics like Blackjack and Roulette.
In addition to great game selection, Planet 7 is GLI Certified (Gaming Labs Certified) by a team of professionals from mathematicians, compliance engineers and quality assurance specialists to software engineers dedicated to testing and certifying equipment. Another great feature of their website is a comprehensive how-to section, with tips for making withdrawals, deposits and more called ‘Escape Magazine.’
Planet 7 Casino has a wonderful selection of fantasy-themed games – think dragons, wizards and vampires – as well as a great choice of other themes and games like classic Baccarat, 21 Blackjack, Craps and Keno.
Pros and Cons
|Great selection of slots||Could use more deposit and withdrawal options|
|Fast and efficient payouts|
Planet 7 Welcome Bonus and Promotions
Some Planet 7 Casino Promotions in 2020.
Curious about available bonuses and promotions available when you sign up and deposit with Planet 7 Online Casino? Read on for our thoughts on Planet 7’s welcome bonus and more.
Planet 7 Casino offers a 200% Welcome Bonus (use code: WELCOME200) for players who sign up and deposit with their online casino. In addition to this welcome bonus, Planet 7 Casino also offers players a $25 free chip with code: MY25FREE.
Planet 7 Casino has a ton of other promotions too. They offer a list of weekly promotions, in addition to other featured promotions and bonuses.
Some of their featured promotions as of 2020 include a 275% New Game Bonus, where players get a 250% Match Bonus with a 5X play-through with a $30 deposit, and receive 30 Free Spins on Kung Fu Roosters.
Planet 7 Casino’s other promotions include a 175% No Play, No Max Game Bonus (use code: THEWORKS175). Players can try any game in their online casino game library with no wagering limits on cash-out amounts.
Other promotions include a 450% match with a $50 deposit Slots bonus with a 30X play-through and 10X cash-out requirement, and a 325% match bonus (use code: TRYAGAIN) with 50 Free Spins on Cash Bandits 2. This bonus also has three bonus options, a 5X play-through and no max cash-out.
Planet 7 Casino has a loyalty program which provides players with VIP Promos. These are:
- 350% VIP Bonus: Get a 350% Match Bonus and 50 free spins on the Slot, Eagle Shadow Fist with code: SHADOW350 to claim the bonus. This VIP bonus has a low 5X play-through and no max cash-out limits.
- 330% VIP Bonus: Receive 330% Match Bonus and 50 free spins on the Slots game Asgard with $75 deposit. Use code: VIPFAVORITE. This bonus also comes with a 5X play-through and no max cash-out limits.
- 300% Deposit Bonus: Use code: 250MORE to earn 300% bonus with 15X wagering requirement and 10X max cash-out with $75 deposit.
Planet 7 Casino Games
- Slots – Yes
- Blackjack – Yes
- Roulette – Yes
- Poker – Yes
- Baccarat – Yes
- Craps – Yes
- Video Poker – Yes
- Bingo – No
- Specialty Games – Yes
Planet 7 Casino has nearly every game for the online gambler. They have classics like Roulette and Blackjack, and popular slots. Some of Planet 7 Casino’s most popular options include Cash Bandits 2 (which includes a pretty good bonus promotion code), Plentiful Treasure, 5 Wishes (a Slot option) and Storm Lords.
Live Dealer Casino
Planet 7 Casino doesn’t have a Live Dealer Casino option as of 2020.
How To Deposit and Withdraw from Planet 7 Mobile Casino
Yes, you can play at Planet 7 Mobile Casino from your phone!
|Credit Card Deposit (By Telephone or Live Chat)||$50||$5,000/day|
Planet 7 Casino Payouts Review
Planet 7 excels when it comes to speedy payouts. They aim to process payouts within seven business days at most. Players can request cash-out via the cashier.
Planet 7 Casino uses SSL encryption to ensure players’ information remains secure. They’re also GLI Certified, an extra ‘seal of approval’ in the online casino world. This group is made up of engineers, quality assurance specialists and other professionals who ensure products meet their strict standards.
Planet 7 Casino offers 24-7 Live Chat support for U.S. players. Support can also be reached via a message service found on the home page of their website.
This group tried to clear its name before, but was successful only partially - due to relocating its offices from Costa Rica to Europe.
The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months).
There is an express withdrawal process in trial, which has been introduced by the group only recently. Ask your customer support representative about this, as we believe it is for limited number of players only whilst in trial.
Since this whole group shares blacklists for delayed payments or non-payment among various websites, and thanks to the fact that we acquired proof indicating that they are paying out money to their customers in the end, we decided to put up just one blacklist for this behaviour.
We also don't consider them to be a rogue group because of this, and we'll give them a fair chance to clear their reputation.
That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster.
If you have any problems with this group, please, let us know and we will try our best to mediate the problem.
Big casino targeting US market
Sticky (non-cashable) bonuses
The players must be 21 or over to play in the casino
Casino is online since 2008
Bitcoin and Neteller withdrawals are faster than other withdrawal methods
Live chat support is available 24/7
Over 900 complaints (most of them resolved)
Planet 7 Casino has been welcoming players from around the globe since 2009, in the process becoming one the leading mid-size online gaming establishments. They’re also notable for accepting American players, which is still something of a rarity following the passage of the UIGEA by the Bush administration.
Their selection of games may surprise first-time visitors, and their sign-up bonus offers cash rewards on each of the initial eight deposits. If you need more encouragement to open an account, just check out this review about the positives and negatives of Planet 7 Casino.
First Impressions of Planet 7 Casino
The first time I checked out the Planet 7 site, I was impressed with their streamlined design and wealth of casino gaming options. Clicking on the “banking” tab revealed a number of deposit and withdrawal options, and I was thrilled to learn that they accept players from the United States.
I was even more impressed with their promotions and VIP club. The former offers free money to players every day of the week, and the wagering requirements are comparable to competing sites. While I don’t play enough to take full advantage of the VIP program, it’s an option that any high roller or grinder should look into.
Is Planet 7 Safe?
The casino is powered by software from Realtime Gaming, and their 15+ years in the business can assure you that all casino games are operated fairly. They’re one of the biggest names in the virtual gambling industry, so there should be no problems on that front.
Other elements surrounding Planet 7 are not as certain. First of all, they’ve been associated with the Crystal Palace and Ace Revenue groups, and both have a long reputation for engaging in slow-pay tactics. There have also been multiple complaints regarding treatment of players, especially once they start asking for money to be paid out.
If there are problems, the licensing jurisdiction of Costa Rica isn’t going to be of assistance. They’ve long been known for taking a “hands off” approach, meaning they don’t care what casinos in their jurisdiction do as long as they pay their fees to the government.
Bonuses and Rewards Programs
Planet 7 offers a number of bonus options, as well as a VIP program to reward repeat customers. The former is especially impressive, with eight different opportunities to earn bonus cash when you first sign up. Weekly and monthly bonuses are also offered, but the following are available throughout the year:
- $7,777 Welcome Bonus
Divided up over your first eight deposits, this 100% matching bonus goes up to $777 for your first deposit. After that, all deposit bonuses cap out at $1,000 for the next seven deposits.
- Slot Special
100% matching bonus on deposits between $30 and $10,000. Only slots and keno satisfy the 30x wager requirement.
- Table Games Bonus
80% matching bonus on deposits from $30 to $10,000. Only table games satisfy the 60x wager requirement.
- Weekend Special
Get a 130% bonus when you make a $30 to $10,000 deposit on Saturday or Sunday. Wagering requirement is 30x (or 60x for video poker and table games).
- Monday Funday Special
Deposit between $30 and $10,000 on a Monday and receive a 110% bonus. Wager requirements are 30x, or 60x for table games and video poker.
- Player Appreciation Free Chip
Deposit at least $200 during a month and receive a $50 free chip. You must withdraw twice the chip amount, and the wagering requirement is 30x (60x for table games and video poker).
- Wire Transfer Bonus
Get a 20% bonus added to any other bonus when you deposit via wire transfer. Wagering requirements are determined by which bonus you choose.
- VIP Member Bonus
Members of the VIP program can receive a 130% match bonus on deposits of $100 to $10,000. Wager requirements are 25x (or 50x for table and video poker games).
The Planet 7 VIP program has five levels, and it provides frequent players with all manner of perks. If you’re a true high roller, just look at everything you can gain access to at the fifth level:
- Custom gifts
- Casino balance insurance for $50,000
- Insurance paid at the start of every month
- Access to exclusive bonuses and promotions
- Every $2 wagered earns an additional comp point
Mobile Gaming from Planet 7
Planet 7 doesn’t really offer mobile gaming. The casino used to have a mobile presence, but only one table game and three slots were offered at that time. They must have discontinued the service due to lack of customer interest, so anyone wanting to play on their portable device needs to look elsewhere.
Casino Games from Planet 7
Planet 7 Casino specializes in casino games, and they offer over 100 options to choose from. Their entire selection is powered by Realtime Gaming, one of the leading names in the industry. This means you can always count on fast loading times, smooth graphics, and crisp sounds.
The casino divides their games into the following sections: slots, table games, video poker, and specialty games. We’ll examine each of these in the next four sections, providing readers with a strong idea of what to expect before they ever set eyes on the actual casino website.
Since space is limited, I’m not going to list all the slot machines available from Planet 7. There are, however, over 120 to choose from. The fact that they’re designed by Realtime Gaming is also a bonus, as you can always count on that company to provide diverse themes and reliable graphics.
If you choose the downloadable version of the casino, then all slots are available. The Flash version is more limited in its selection, but that’s common among most casinos.
Multi-payline games have become the norm, and the bulk of these slots fall into that category. There are, however, some three-reel games for old school players. Regardless of your preference, you can look forward to progressives, win multipliers, bonus rounds, scatter pays, and wild symbols.
I would discuss the slots with the best payout percentages, but these figures aren’t commonly available. To make matters more complicated, RTG software provides three settings to allow casinos to make each game looser or tighter.
Fifteen table games are available from Planet 7, and each has been designed by the award-winning team at Realtime Gaming. The following are included:
The player compares one card with the dealer, and the high card wins. In the case of a tie, the player can go to war and double their wager.
The player tries to beat the score of the banker. Featured in a number of James Bond films and often played for high stakes.
The player wins if they can get a higher total than the dealer without exceeding 21.
- European Blackjack
Similar to blackjack, although the dealer doesn’t draw their second card until the player has completed their hand.
- Vegas Three Card Rummy
The objective of this game is to build a lower three-card hand than the dealer.
- Face Up 21
Played in a similar to manner to blackjack, but the dealer and player both get two face-up cards at the beginning of the game.
PokerThe player must build a better three-card hand the dealer. A pair pays bonus money if an optional wager is made.
- Let’em Ride
Requiring at least of pair of 10s for a payday, this game challenges the player with building the best possible hand using two cards and three community cards.
Hold’em Bonus PokerPlays like regular Texas Hold’em, although there are no additional wagers after the river phase.
- Match Play
21A variant of blackjack with all the tens removed from the deck. The house edge is only 0.76% when the dealer is required to hit on a soft 17 and 0.40% when he must stand under the same circumstances.
- Pai Gow
PokerThe player must make a two-card and five-card hand, and both must beat the dealer’s hands in order to win a payout.
The player gets two face-down cards to begin the game, and their objective is to get closer to 21 than the dealer without going over.
PairsThis game is similar to blackjack, although a bonus payment is available to the player if they get a pair with their initial two cards. Carries a low house edge of 0.54%.
- Super 21
Played much like regular blackjack, expect with a few tweaks to the rules.
- Red Dog
The player is dealt three cards. In order to win, the value of the final card must be between the values of the first two.
Thanks to RTG, Planet 7 has 16 different video poker games to offer its customers. These include the following:
- Sevens Wild
The minimum hand for a payout is three-of-a-kind, and the seven cards substitute for any other card.
- Pick’em Poker
Two cards are dealt face up, and then a pair of three-card hands is dealt with only the top card facing up. In order to win, the player must guess which hand is superior.
- Mystery Bonus Poker
This is a unique hybrid that combines slots and video poker.
- Loose Deuces
At least a three-of-a-kind hand is required for a payout, and all deuce cards are wild.
- Joker Poker
The joker serves as a wild card, and at least a pair of kings is required for a payout.
- Jacks or Better
The most common form of video poker, this game starts paying out with a pair of jacks. The multi-hand version of this game offers one of the lowest returns at 97.29%.
- Double Jackpot Poker
Four-of-a-kind hands offer larger payouts, but you can finish in the money just by getting a pair of jacks.
- Double Double Jackpot Poker
The same as the previous game, although some four-of-a-kind hands offer larger payouts.
- Double Bonus Poker
This game is like Jacks or Better, except a bonus payment is paid out for any four-of-a-kind hand.
- Double Double Bonus Poker
Plays like Double Bonus Poker, expect the bonuses for some four-of-a-kind hands are even larger than before.
- Bonus Poker
In order to receive a payout, you’ll need a pair of jacks or better. If you get any four-of-a-kind hand, you’ll win a bonus payout.
- Bonus Poker Deluxe
This game plays exactly like Bonus Poker, although some of the payouts have been amplified.
- Deuces Wild
All deuces are wild, and the minimum payout hand requires three-of-a-kind. In order to receive the top cash prizes, you’ll need to make a royal flush or five-of-a-kind using a wild card.
- Bonus Deuces Wild
The deuce card is wild, allowing it to substitute for any other card. Bonus payouts are available for different card combinations, but you need at least a three-of-a-kind to finish in the money.
- All American Poker
This game is similar to the classic Jacks or Better, although the pay table has been modified.
- Aces and Eights
The minimum payout requires a pair of jacks, but special payouts are awarded for four aces, eights, or sevens. Aces and Eights offers the best overall return of these games at 99.78%.
Both single and multi-hand versions of video poker are available through the site. If you decide to play more than a single hand at a time, you can choose from the following options: 100, 52, 10, or 3.
The 14 games in this section offer a variety of options, with the house edge averaging 2 to 3 percent. The best wager is the even money bet on the French roulette wheel, which carries a house edge of 1.35%.
- Sic Bo
Three dice are rolled, and the player wagers on the outcome. The highest payout is an impressive 180:1.
- 5 Diamond Blackjack
This scratch card option simulates blackjack, with the player trying to get a better hand than the dealer.
- Lucky 8s
This is another scratch card game, this time offering a theme of leprechaun and shamrocks. The lowest winning multiplier is x1, while the highest is x4000.
- Magic 7s
Another scratch card game, this one pays out if a 7 is uncovered. The player wins double the amount if a magical hat is also revealed.
- American Roulette
This is the most popular version of the game in American casinos, although the addition of the 00 pocket results in a bigger house edge.
- European Roulette
This game has a lower house edge than its American counterpart thanks to only one zero pocket.
- French Roulette
All wagers are written in French, and the table can accommodate more than one player at a time.
- Multiplayer Roulette
Several players can play at the same time, and a timer feature is included to simulate the pressure and excitement of real-life gaming.
- Roaring Twenties Bingo
With a theme straight out of the 1920s, this game features progressive jackpots and the option to play up to 100 cards at once.
- Bonus Bingo
Fans of bingo should love the extra features such as bonus rounds, special balls, and winning multipliers.
- European Slot Poker
A combination of video poker and slots.
one to 20 numbers and then get paid based on the number of matches.
- Hot Dice
Another scratch card game, this time requiring the player to get a 7 or 11 to win.Various multipliers are available, including one that pays 2000 times the normal win.
The classic casino game that allows players to roll a pair of dice and wager on the outcome.
While Planet 7 accepts players from the United States, they don’t act as though the passage of the UIGEA has harmed their ability to accept deposits from players. In fact, they state on their website that they have one of the best records in the industry for successfully processing money into customer accounts.
The two main deposit options listed on their site are as follows:
This credit card option can normally prove difficult for players in the United States, but Planet 7 insists that they’ve got players covered. Keep in mind, though, that some of the leading casinos have difficulty on this front. Players in other parts of the world, however, should find it a simple matter to perform a transaction.
One of the world’s leading e-wallet services, Neteller is not available to players in the United States. For those who live elsewhere, they’ll find that their account can be loaded with money online or at an available kiosk.
Other deposit options are supposed to be available, but the site doesn’t provide any additional information other than their logo. If you want to know more, you’re supposed to contact their customer service department.
Withdrawal options may change at times according to their site, but the following three options are always available:
- Bank Checks
- Bank Wire
- Cash Transfer
It takes 7 to 10 business days for a withdrawal request to be approved or denied. If it’s accepted, payment will be made within 10 to 14 business days. The minimum withdrawal is $100, and a processing fee is involved for checks or money transfers. There’s also a per-week maximum withdrawal limit of $2,500, so any amount over that is paid out in subsequent weeks.
Planet 7 takes a great amount of pride in their customer service department, and there’s someone standing by 24/7 to answer your questions. If you need to get in touch with them, the following methods of contact are available:
- Live Chat
Live chat remains my preference, but those who use email can choose from five different categories to best meet their needs. These include the following: payouts, deposits, general, marketing, and technical. I sent out a message to each to test them, and the average response time was just over one hour.
Their lack of mobile gaming is going to be a disappointment to a number of potential customers, and I also wasn’t thrilled about their lack of descriptions for their various games. The section on deposits and withdrawals was also lacking in details, forcing players to contact customer service for more information.
While their terms and conditions section wasn’t missing, it was lacking in clarity. I’ve visited a lot of gaming sites in the past, and this was perhaps the vaguest set of rules that I’ve ever seen. There seems to be a lot of room for interpretation, and that’s never a good thing when it comes time to claim your winnings.
Our Overall Impressions of Planet 7
While you can do a lot worse than Planet 7 Casino, it still needs some work before it’s ready to join the upper echelon of online gaming sites. On the plus side, they have a tremendous selection of games and a wide range of generous bonuses. The VIP program is also a nice addition, and all players have to do to participate is go about their business as usual.
On the downside, Planet 7 has suffered through a number of player issues over the years, with slow payments being the most consistent problem. Even their terms and conditions page hints at possible trouble by stating “the withdrawal amount paid or processed to players on a weekly or monthly basis may vary.” While I hope they’ve learned from their mistakes and remedied the situation, the prudent player is advised to proceed with caution.
Frequently Asked Questions
Yes. Players from America are always welcome at the casino.
Withdrawal requests are approved in 7 to 10 days. It then takes an average of 10 to 14 business days for the player’s payment to be issued. A lot of players have complained about the payment habits of Planet 7, however, accusing them of intentionally dragging out the process in the hope that players will become frustrated and start gambling with the winnings before they’re transferred.
Yes. A player can reverse a withdrawal up until the point that the request has been processed. To perform a reversal, you must contact the customer service department via email, live chat, or their toll-free number.
Currently, players from over 150 countries are not accepted by the casino. For a complete list in PDF form, please visit their website and consult the FAQ section.
Slots tournaments are offered on a regular basis at Planet 7. Some are freerolls and do not require an additional entry fee, while others require the player to pay an additional charge before beginning. In some cases, a password must also be entered in order to participate.
If a player receives their winnings in the form of a check, they are required to deposit it into a financial institution within 30 days. The check cannot be cashed, and failure to cash it in the allotted amount of time will result in it being voided. No additional checks will be issued if this happens, and the customer must then select a different method of withdrawal.
Depending on the amount of the withdrawal request and the payment processor, a fee of up to $40 may be charged per transaction. For exact details, contact the casino’s customer service department.
Even though we’re unsure what the actual connection to Uranus might be, over here we have an online venue called Planet 7 Casino. Some of you might be familiar with it, as it’s been around for quite a while, but whatever the case might be, we’re rather unhappy to warn you that the place might not be the best choice for placing your deposits.
There are some quite unacceptable business practices when this joint is concerned. When we’re talking about Planet 7 or any of its sister sites, we regretfully notify you that their payments are painfully slow, and usually they take more than a month.
Also, if you happen to stumble upon any issues while playing there, you will find that their customer support can only be described as poor.
On a happier note, there is a banking option called Players Rewards Card, available only to players from Australia and the US.
Being one of the flagship brands in the Ace Revenue group of casinos, Planet 7 has been considered rogue many times. It seems that each time they changed hands, there were more problems piling up. The list time around their support moved from Costa Rica to Eastern Europe and that’s what seemed to have driven the last nail in the coffin.
What seems to be bringing about the most troubles is the fact that their payout times are extremely slow and they take more than a month to process, no matter which payment options you prefer and use.
Sure, they do use software provided by Real Time Gaming, and they supposedly operate under a licence issued in Costa Rica (even though it’s nowhere to be seen on the website), but still trust is the last word you’d associate with this business.
After thorough inspection of our forum section and the comments from numerous LCB’ers, we’ve come to the conclusion that Planet 7 suffers from the same problems commonly associated with its sister sites such as Royal Ace, Slot Madness, Silver Oak, Slots Garden, and Captain Jack.
Painfully slow payouts that take more than a month, and in most cases, you really have to fight for your cash and spend countless hours trying to reach the customer support by mail or live chat.
These guys are known for hunting you down with their promotional stuff, but when it’s time to help a player in trouble or simply when he or she wants to know what happened with their cash, they’re simply nowhere to be found.
Behavior like this is highly unprofessional and it gives gambling in general a really bad name. We think it’s shocking that anyone can try pulling off such traits, not paying out their customers and having such rude customer support that’s almost impossible to reach. Shame on you, Uranus, it’s not like you’re really transferring money from outer space to Earth.