PokieZ Reviews 2021

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PokieZ Reviews 2021
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Summary

Pokiez Casino is a new Australian online casino that was launched in 2020. Australian players love playing online pokies and this casino makes sure to offer a large variety of pokies in several themes, style, and gameplay. Pokiez not only focuses on the slots, it also includes other varieties of casino games for players with different preferences.

Players will be attracted to the colourful backdrop in dark and striking shades of blue, red, and black. The different pages of the casino feature motifs from classic slot machines such as oranges, strawberries, blueberries and grapes. You can spot a chic orange on the landing page, wearing trendy shades and a cape. The website can be browsed smoothly as all the links are located appropriately and are easy to find.

Pokiez casino is the sister site of the highly successful House of Pokies, Golden Pokies, and Wager Beat Casinos so we can expect exciting things from this new casino too. 

Pokiez Casino Games

Pokiez Casino hosts a huge library of games that includes pokies, popular games, scratchies, video slots, table games, and new games. All of these games are offered by a plethora of reputed gaming companies such as Booongo, iSoftbet, Betsoft, Fazi, Booming, Habanero, NoLimit City, Lucky, RedRake, Wazden, Playson, Golden Hero, amongst many.

  • Popular slots and Games: Video slots section has an amazing range including Sonic Reels, Lucky Fortune Cat, Back to Venus, Sky Hunters, and so on. Players who like Scratchies can choose to play Hot Cross Bunnies, Fruit Punch, Fruity Flurry, SpaceForce, and 777. The collection of table games includes European Roulette, Jolly Poker, Blackjack, Caribbean Stud, and Three Card Poker.
  • Live Casino: You can enjoy the feeling of playing at a real casino by playing games from a live casino section powered by Evolution Gaming. You can interact with real dealers and place bets when playing live Baccarat, Blackjack, and Roulette.
  • Wheel of Luck: Spin the wheel of luck and find out what freebies are stored for you. You stand a chance to claim rewarding cash jackpots of $1000!
  • Macau: The casino includes an oriental-themed section called Macau, which contains a large number of pokies with popular titles such as Gates of Persia, Dragon pearl, The Golden Rat, and so on.

Payment Options

At Pokiez casino, players will find banking options such as Visa, MasterCard, Neosurf, and bank Transfer. The deposits are instant while withdrawals may take at least five to seven days to process the request. Players looking for quick withdrawals can opt for Neosurf that takes around one to two days.

Customer Care and Security

When in doubt, players can get in touch with the customer support team at Pokiez casino through their 24/7 Live Chat. Alternatively, they can email them at support@pokiezcasino.com. The website is secured with a 128-bit SSL technology, so players can make transactions without any fear.

Pokiez Casino: The Australian–Friendly Casino With a Difference!

 Pokiez Casino is a new and contemporary website that offers a generous welcome bonus package and best pokies along with an array of popular games. Players will enjoy their VIP program and regular bonuses.

Pokies are very diverse – they are devoted to sports, history, entertainment, food, luxury and a whole array of other life aspects. Most pokies are based on a 5-reel layout, but there are some classic and modern pokies that have three reels or more than 5 reels. Pokies are known to offer the best winnings in one single round, as compared to other sorts of games – matching five identical symbols on a payline often awards dozens of thousands of dollars. The online casinos reviewed here boast of a huge range of pokies, including the games with local or shared progressive jackpots, and you might be just a few clicks away from an overwhelming victory! Many pokies have entertaining and profitable bonus features, free spins and special symbols that add even more money-boosting opportunities to your gameplay.

If you are not the one who like spinning the reels in pokies, Australian online casinos offer a versatile suite of games that includes blackjack, roulette, baccarat, video poker, craps, Sic Bo, to name but a few. AUS casinos tend to offer a slew of blackjack tables to their customers – those with classic bets and numerous side bets for enhanced fun.

Pick a Reliable Legal Casino and Avoid Breaking Your Gaming Experience

Australian legal framework that regulates online gambling has undergone many changes and modifications that resulted in the outflows of major software vendors from the Australian market. Another implication of those legal shifts is the closure of long-established, quality casinos and emergence of new online casinos with dubious reputation. And all of these creates a problem and can ultimately ruin the overall experience if a player chooses a wrong, scammy online casino site. There are a few ways of how to handpick a proper AUS casino with high payouts and time-proven reputation:

  • Find out if the casino accepts Australian gamblers. This information is clearly stated in the casino’s terms and conditions. Alternatively, a player can navigate across this website and read unbiased write-ups about the best Australian online casinos
  • Take a look at real feedback and reviews on gaming forums and gambler rights watchdogs that often blacklist rogue online casinos
  • Locate licensing details in the online casino. The related information is normally published in the site footer.

100% Safe, Fair and Secure Online Casinos

Players want to have an absolute guarantee that all their winnings may be withdrawn from an account and that a preferred casino complies with international regulations and standards. The casinos listed on AUCasinosOnline are one-hundred-percent reliable, trusted and secure which is confirmed by certificates and licenses published at these casinos. Most online gambling venues undergo monthly or biannual assessment by independent auditing companies that evaluate a casino’s fairness and responsible gaming and issue a seal of approval to the operators that successfully passed all evaluation procedures. Besides, all the casinos hold valid certificates and licenses issued by regulatory authorities. Playing at online casinos for real money is absolutely safe and secure, provided you deposit your money to a top-rated and trusted casino, like the ones reviewed on this website.

Full Mobile Compatibility

As the penetration of mobile device Internet users goes up, the best online casinos make a big effort to optimize their websites for mobile platforms, and today a majority of online casinos in Australia and other countries worldwide are accessible from any mobile device. Although mobile casinos offer less games as compared to their desktop counterparts, they provide gaming on the go whether you are away from your home or on vacation. Whether you use Android or iOS based devices (tablets or smartphones), you get an uncompromised quality and much the same variety of casino features as a desktop version.

Motley of Game Providers

Online casino sites are filled to the brim with exciting pokies from numerous providers. Single-platform casinos do exist (some of them are reviewed here) but top online casinos basically offer a raft of prominent vendors. Having a selection is essential to many Aussies who seek to have their day. Realtime Gaming, Play’n’Go, Betsoft, Yggdrasil and other companies who still serve the Australian market regardless of the turbulent legal environment provide unforgettable experience and ensure freedom of choice. Navigating across online casinos in Australia, players can easily locate their favorite game makers and become part of the winning lore. New online casinos often bring a fresh twist to the gambling sector by getting their sites stuffed with thousands of pokies from many award-winning suppliers.

Bonuses for Australian Casino Players

All online casinos normally offer some incentives to new and regular players. On registering an account, a player may often benefit from welcome bonuses that match the deposit amount and need to be played through before a player may cash them out. There are also no-deposit bonuses, cash back bonuses, and many other types of bonuses and promotions developed by real money casinos to encourage players to sign up and play for real money. Many casinos use a comp point program allowing players to earn loyalty points when betting on games and then exchange them into cash. Loyal players and VIP members who deposit and bet much often receive valuable gifts, invitations to special events, giveaways, and more. Pokie tournaments are another stunning activity that can potentially boost the bankroll and add diversity to casino routine. Australian players who partake in tournaments can spin the reels in pokies as normal and at the same time get a foot in the door to become tourney winners.

Casino Payouts

When visiting real online casinos, a typical user wants to rest assured the winnings will be paid out quickly and scam-free. All casinos reviewed here live up to their ethos of commitment and professionalism. This is to say that Australian players are guaranteed to retrieve their moneys within clearly established timeframes and without any hassle. The best Australian online casinos come up with a set of global and local payment options that are thought to be fast, trustworthy and highly reliable in Australia and internationally, like Visa, MasterCard and Neosurf. Virtually all quality casinos highlighted on this site do not require any processing or other commissions; they feature clear and easy-to-understand financial terms with no small print and added costs.

Customer Support in AUS Casinos

The best Australian online casinos ensure peace of mind for their customers by offering a number of communication channels. Users may get a hold of casino agents via a live chat widget, over the phone or by electronic mail. Mobile casino users are often encouraged to use a WhatsApp messenger for voice calls to Casino Support. Pretty much every casino has an extended FAQ page for minor issues – this can be used instead of consulting Customer Care agents.

Tips and Winning Strategies for Australian Casino Players

A player may often be on a winning streak when betting on blackjack, pokies, and other games of chance, but a casino always has an edge over a player in the long run. All the strategies, tips and advice you may read here are not a magic wand to reduce the house edge to zero or help you make a billion-dollar fortune. Nevertheless, learning game strategies will allow you to make smarter decisions when managing your bankroll or betting, since they have been tried and tested true by millions of gamblers – just like you. By following a strategy that best suits the situation, you will maximize your winning odds, get the best possible outcomes – and who knows, maybe you will be the next lucky winner to hit a million-worth progressive jackpot!

Pokies Casino is a Microgaming casino brand inspired by the Australian gaming scene. Its primary focus is on slots, or pokies. It features hundreds of different titles from NetEnt, Microgaming and its partner studios: NextGen Gaming, Rabcat, and Thunderkick. Players here can also enjoy a modest selection of casino games, scratchies, and other favourites. The site is designed to work on desktop and mobile devices. Pokies Casino is licensed under UK Gambling Commission and the Malta Gaming Authority.

Restricted Countries and Territories

Pokies Casino is not currently open to residents of Belgium, Bulgaria, Denmark, Estonia, Finland, France, Germany, Ireland, Portugal, Romania, Serbia, the United States, and some other countries and territories. See the casino details section below for a full listing.

Games

It’s no surprise that Pokies Casino has a big focus on the pokies. Players can explore the entire line-up of Microgaming slots, as well as other popular titles from affiliated developers. Some of the biggest games include Foxin’ Wins slot, Psycho slot, The Dark Knight Rises slot, Starlight Kiss slot, Jurassic Park slot, and many others. There are even a few network progressives such as The Dark Knight slot and Mega Moolah slot for those who want to try for a multi-million payout. There are also some nice titles from NetEnt like Starburst slot, Gonzo's Quest slot, Dracula slot and many more.

Players who want a change of pace can try Pokies Casino’s line-up of table games. The selection is fairly limited but includes a few games that are hard to find. These include French Roulette, Baccarat, Vegas Strip Blackjack, Triple Pocket Hold’em Poker, and Six Shooter. Keno, video pokers, and scratchies are also available.

Mobile Gaming

Pokies Casino aims to give players slots on demand. Players who aren’t at home can still enjoy several of the casino’s games on their smartphone or tablet. The HTML5 interface is compatible with practically all mobile devices, and no app download is needed.

Support

Players at Pokies Casino can get help through a few different ways. The fastest method is live chat. Agents are available between the hours of 06:00 and 23:00 GMT. This is a fairly wide window but may pose minor problems for players in Australia or another time zone. Players can also fill out an online contact form or send an email to the casino. Replies are usually sent within one business day.

Security and Fairness

The people behind Pokies Casino clearly understand the risks of playing online, and they have done everything necessary to protect players from identity theft and other security breaches. This includes the implementation of SSL encryption, which makes it impossible for anyone to read sensitive data sent to the casino for any purpose.

All of the games at Pokies Casino are proven fair through independent testing by agencies like eCOGRA. Players are invited to inquire about the testing procedures with the Pokies Casino support team if they would like more information. The latest payout percentage information is made public on the website.

If you live in the land down under and have a passion for playing pokies, then 24 Pokies might just be the online casino for you. This new brand – established in 2017 – offers a wide selection of slot machines from a diverse spread of software companies, including NetEnt, Playtech and Novomatic. In fact, the website claims to have more than 600 gambling games in total, which is just as well considering that there is a whopper of a welcome bonus up to $5,000 to play through.

With a green and yellow colour scheme, it is safe to say that this casino is strongly targeted at the Australian portion of the online betting market. Nevertheless, the website is open to punters from around the globe, so long as they are not physically present in any of the countries that are listed in the restricted list in the terms and conditions. Those jurisdictions include the United States of America, the United Kingdom, Spain, France, South Africa, Italy, Denmark and Singapore.

When it comes to matters of reputation, there are some question marks hanging over this casino. That is because the website doesn't shed much easily found information when it comes to matters of licensing and accreditation. There is no official badge in the footer or mention of the company's name which is behind the service. That said, we did find out in the terms and conditions that the casino is managed by a company known as Red Baron Group N.V. and that the casino activity is overseen by the Government of Curacao. Even then, there is no license number of link to a certificate to indicate that this license is valid and verifiable.

Given the fact that the casino is still fairly new on the market – it was launched in 2017 – the service hasn't had a lot of coverage on authentic customer review forums. As such, there is no way to find out whether the casino is up to scratch when it comes to matters of game fairness, withdrawal procedures and player safety.

How to Get in Touch

If players need to get in contact with a representative from the casino, they can do so by using the live chat service that is online from 12 to midnight. Other ways to get in touch include an email ticket system which is useful if you need to find out some information while the live support service is offline. Unfortunately, the casino website doesn't offer a complete FAQ page for visitors to consult, although there is a decent amount of information to be found on the 'Banking' page and 'Casino Tips' section of the site.

Wide Range of Slots

Despite the name of this casino, there are far more than 24 pokies to be found in the games lobby. As a matter of fact, the website makes a claim to more than 600 games in total, meaning that there should be no shortage of spinning attractions for players to enjoy. The pokies should also be nice and varied when it comes to theme and gameplay style since there are many different software companies delivering the slots – NetEnt, Playtech, Novomatic, Amatic, Aristocrat and Igrosoft.

If you're fairly new to the world of slot machines and feel a bit daunted by so much choice, then you shouldn't worry. That is because the website offers up a useful search tool through which patrons of the site can filter the slot machines that appear in the catalogue. This allows spinners to find 5-reel video slots, 3-reel slots and 3D pokies without having to sift through the games that you're not interested in. Punters can even search the pokies by sliding the dial on a scale from 'Entertainment' to 'Thrill'; we're not quite sure what difference is implied by those two words, but it does appear that the games toward the 'Thrill' end are high volatility slots.  

When it comes to playing pokies online, you are bound to come across all sorts of exciting themes and designs. This casino allows patrons to narrow down the selection according to the genre of the slot, meaning that you can quickly find something to play. If you are an animal lover, for example, then you will find games like Crazy Monkey, Wolf Moon and Blue Dolphin. If you like games that are based on popular TV shows, films or comic books, then you can get stuck into pokies such as The Incredible Hulk or Wolverine. Music lovers will also find something worth spinning with branded slots like Guns N' Roses and Jimi Hendrix.

It would appear that 24 Pokies really is all about the slot machines. Sadly, there are no online casino games at the website that take after traditional table games such as roulette, blackjack or baccarat. This also means that patrons of the casino won't be able to enjoy any live casino games.

Banking with Fees

Before you start playing the pokies at this casino site for real money prizes, you will have to make a deposit. Thankfully, this shouldn't pose too much of a problem since there are numerous popular and hassle-free methods listed at the site. Customers can make a payment with credit cards and debit cards from Visa and Mastercard with a 2.5% fee, but there are plenty of free deposit options such as Skrill, Neteller, EcoPayz, Sofort, Paysafecard and iDeal. The minimum deposit limit is $10 with a maximum of $5,000.

Withdrawals are also pretty straightforward, although all of the options displayed at the site will incur a charge of either 2.5% or a $2.50 per transaction. The minimum withdrawal that can be requested is $20 with a $5,000 top limit. Depending on the payout method chosen, withdrawals may take between 1-3 working days to be processed.

Huge Welcome Bonus

This casino might not have much of a reputation behind it, and the fees attached to the withdrawals might put some potential punters off. Nevertheless, the casino does its utmost to attract new players with a frankly huge welcome bonus worth up t $5,000. The promotion spans the new punter's first seven deposits with a 300% first deposit bonus up to $1,500 and a second deposit bonus of 200% up to $1,000. After that, the next five deposits that a player makes will be matched 100% up to a limit of $500.

24 Pokies Casino Bonuses and Promotions

Type Amount Match Playthrough Claim
1st Deposit $1,500 300% 50x Claim Bonus
2nd Deposit $1,000 200% 50x Claim Bonus
3rd to 7th Deposit $500 100% 50x Claim Bonus

You won't find many casino welcome bonuses online that offer more than $5,000 in bonus funds. Players should keep in mind, however, that they will be tied to some terms and conditions when accepting this bonus boost. In fact, the casino states that all bonus money must be wagered at least 50x before a withdrawal can be requested.

This Australian facing online casino can be accessed from most modern mobile devices, allowing you to keep on spinning the pokies no matter where your day takes you. The mobile pokies will work best of smartphones and tablets that are powered by operating systems such as Android, iOS, Windows and Blackberry.

24 Pokies – The Final Verdict

24 Pokies is far from being the best casino for Australian bettors. The casino lacks a solid reputation and there are some questions to be answered about the validity of the website's gambling license. Plus, the fees attached to certain deposit and withdrawal methods are not exactly ideal. That said, the website does redeem itself with a varied range of online pokies, not to mention a very generous welcome bonus offer.

Welcome to my review of Ace Pokies Casino! I am excited to sit down and finally spend some serious time with this casino, as any casino that is Australian-facing I find fascinating. Clearly any site with a name that focuses on Pokies (the Australian term for slots) has those residents in their sights.

Online gambling regulations in Australia have been changing, and there has definitely been a clamp put on the restrictions of offering games to players from Down Under. However, there are still a series of smaller offshore casinos that continue to accept players from Australia.

I am excited to get to the meat of this review so that I can provide you with the information you need to determine whether or not you want to play here – the game selection, promotions, and customer service that this new casino provides. Enough chit-chat, let’s get to it!

Ratings Breakdown

Overall

A new casino is facing an uphill battle in a very competitive industry, so it needs to come out of the gate with a very compelling reason for a player to make a deposit. Even though there are lots of good reasons to join Ace Pokies, there are some missteps that the casino has taken that have caused me to give it this overall rating. I think some of the items can be easily addressed, which will increase the score, but some are more philosophical, and I am not sure the ownership group is willing to do what it takes to be more competitive.

Game Variety

Having RealTime Gaming as a supplier means that players will get access to good quality games, just not that many of them. The casino could add providers if they wanted to increase the amount of content available to their database. The easiest fix here is to at the very least add in the live dealer games RTG offers its licensees.

Banking

There is an adequate number of payment options at Ace Pokies, and with no fees listed anywhere, so I appreciate that the casino takes on that expense. However, the pending internal audit time seems to be variable, and the wait times for a couple of the payment methods seem high compared to what I have seen elsewhere.

Bonuses

I want to give the site a higher mark here, as they do have several offers available. However, with a wagering requirement that is higher than most casinos I have reviewed in the past, it just doesn’t seem feasible that the average player is going to be able to truly benefit from the bonus structures. Also, I need more information from the casino about its VIP program before I can give it a proper score.

Customer Service

Adding an FAQ section would help Ace Pokies, but for the most part, I am pleased with the support department. They have several ways to contact the casino, including live chat and telephone, and I haven’t read any complaints about the site being non-responsive.

User Interface

This casino is available in both download and browser formats, and they both are very easy to navigate. It helps that there aren’t hundreds of games to filter through, but I still like the way RTG has set up its lobby screens for players.

Mobile Compatibility

Again, given that the site has a full browser-based solution, playing from a mobile device is possible. The games I tried on my phone were very responsive, and I didn’t see any difference in speed between the mobile and PC versions. There is no native app, so the site gets a bit of a deduction in score for that.

The Basics About Ace Pokies Casino

You would think that a casino focused on the Australian market might also be exclusively available to those residents, but not Ace Pokies – aside from the UK, there aren’t too many other countries who are restricted from playing at this site. In fact, this is a rare moment when I get to tell my American readers that they can get their credit cards ready because Ace Pokies is open for US business.

This casino is licensed by the Curacao Gaming Authority, which explains the lack of restrictions on accepting US players. Trying to find info on the owners of the casino is very difficult, especially since there is nothing listed on their site. What I have been able to determine is that the casino launched in 2017, and to date seems to have no issues with regards to shady behavior, so I will continue to dig for information on the owners in the future.

Having gathered as much information as I could find about the background on the casino, it was time to sit down and spend some quality time with my favorite casino games in a testing session at Ace Pokies Casino.

The Casino

The most important piece of any of my reviews is the overview of the games being offered to players. After all, it is the games that matter the most to anyone who enters a casino, and with so many options to choose from in the online casino world, this is the way an operator can set itself apart.

Game Variety/Navigation

With only one software supplier, the game variety at Ace Pokies isn’t going to be as vast as many other casinos that I have reviewed. This goes for many of the US-facing casinos as well, as many of them have chosen to add multiple providers to their offering. This is a little disappointing after having reviewed casinos with over 500 titles, but on the positive side, I am able to review the games that are in the lobby at Ace Pokies in far greater detail.

I have played the RealTime Gaming catalog many times over the years, and I know that they have recently made several upgrades to their system. I am interested to see what effect that has had on their games.

One thing I did notice right away when looking at my game options at Ace Pokies is the lack of a live dealer tab. I know that RTG secured a live casino partnership in 2016, so I am surprised that this hasn’t been integrated into this newer brand under their umbrella. Perhaps it is coming shortly.

Software

When I found out that Ace Pokies was open to American players, I was able to narrow down the possibilities of what software was being used without even opening the lobby. There are very few options for casinos willing to take the risk of being open in the US. As I logged into my new account, it was very clear which software was being used. RealTime Gaming is the sole supplier of games for Ace Pokies. This developer has been making casino games since the late 1990s and has built a very nice product while still accepting operators in the grey markets. As you will read, RTG has their strengths and weaknesses, but overall, they are an excellent choice for Ace Pokies.

The RTG software is available in both download and instant-play formats at this casino.

Slots

The jewel of the RealTime Gaming crown is definitely the slots category. The company’s development team has worked hard on these games over the years and has received accolades for the quality of the graphics and storylines, especially for the Reel Series games.

While there are not nearly as many slots titles as you will find at other casinos, and there are only a handful of licensed brands to be found in the lobby, that shouldn’t stop you from jumping in and playing. I got to the site and found a total of $13,000,000 available in progressive jackpot games, which is a crazy amount of money! The RTG networked progressive games link all of their participating licensees into one pool, which generates massive jackpots that reach well into the seven-figure mark for an individual game!

I spent a good chunk of my playing session for this review trying to win one of these progressives, and I am happy to report that I have left them all available for my readers. Here are some of the slots titles you will find in the lobby at Ace Pokies:

  • Achilles
  • Aladdin’s Wishes
  • Aztec’s Treasure
  • Aztec’s Treasure Feature Guarantee
  • Cleopatra’s Gold
  • Count Spectacular
  • Coyote Cash
  • Crazy Vegas
  • Enchanted Garden
  • Fucanglong
  • Ghost Ship
  • God of Wealth
  • Goldbeard
  • Golden Lotus
  • Green Light
  • Hairway to Heaven
  • Jumping Beans
  • Kung Fu Rooster
  • Lion’s Lair
  • Megasaur
  • Mermaid Queen
  • Mister Money
  • Naughty or Nice: Spring Break
  • Naughty or Nice?
  • Ninja Star
  • Polar Explorer
  • Purrfect Pets
  • Snowmania
  • Spirit of the Inca
  • Super 6
  • Sweet 16
  • Swindle All the Way
  • Texan Tycoon
  • The Big Bopper
  • The Elf Wars
  • The Naughty List
  • The Nice List
  • The Three Stooges: Brideless Groom
  • The Three Stooges II
  • Tiger Treasures
  • T-Rex
  • Triple Twister
  • Voodoo Magic
  • Vulcan
  • Wild Wizards
  • Witch’s Brew
  • Zhanshi

Video Poker

As a big fan of video poker, I tend to know each of the providers in great detail. Every software company builds their video poker catalog slightly differently, and for RealTime Gaming, the focus is more on the multi-hand options than having the most variants available in a casino lobby. I don’t disagree with why they do this – they only have a certain amount of development time to dedicate to their product. I would, however, like to see them maybe add a couple more variants in the future, so their players don’t get too bored, or look for these titles at other casinos.

You can play the following video poker titles in 1-, 2-, 5-, 10- or 52-hand options:

  • Aces and Eights
  • Jacks or Better
  • Joker Poker
  • Double Bonus Poker
  • All American
  • Deuces Wild
  • Sevens Wild

Table Games

After getting in my fix at the machines, it was time to settle into to what I hoped would be a long session of table games at Ace Pokies. I downloaded the casino to my PC, so there was no lag time in switching between the different tabs in the lobby.

Similarly to the slots and video poker sections, the RealTime Gaming software has the basics when it comes to table games, but not much else. There are a few variants of blackjack available, but the remainder of the games offered follow the standard casino rules. That is totally fine with me, as the classics are what I grew up on, and they tend to have the best player odds anyway.

I love the RTG gameplay – the games deal very quickly, and the graphics and sound are excellent. I was able to spend some quality time in this session, and after a few hours, I can say that I didn’t feel fatigued by the look and feel of the games at all, even if my account balance was a bit fatigued itself.

Here are the available table games for you to choose from:

  • Baccarat
  • Blackjack with Perfect Pairs
  • Caribbean 21
  • Caribbean Hold’em Poker
  • Caribbean Stud Poker
  • Casino War
  • Craps
  • European Blackjack
  • Face Up 21
  • Keno
  • Let ‘Em Ride
  • Match Play 21
  • Pai Gow Poker
  • Pontoon
  • Red Dog
  • Roulette
  • Sic Bo
  • Super 21
  • Texas Hold ‘Em Bonus Poker
  • Tri Card Poker
  • Vegas Three Card Rummy

Banking Options

I was surprised to see so many different banking options available at Ace Pokies given the fact that they accept US deposits. This typically limits the companies that will do business with a casino, but it seems this casino has found a way to bring some e-wallet solutions in for non-US players. The site is also in the cryptocurrency business, accepting Bitcoin as a method for withdrawals only – I guess the site doesn’t want to take on the risk of the volatility of Bitcoin at this stage. It doesn’t appear that the site passes fees to the players for their transactions, but this may just be something they don’t mention on the website.

From a turnaround standpoint for withdrawals, I think the wait times at Ace Pokies are similar to others in the industry. You should always factor in another day or so for the internal pending period for all payout requests.

Bonus Promotions

I like to look for value when I come to an online casino promotions page. I mean, we all have the option of choosing from hundreds of casinos to make our deposits, so what separates one from another? Well, the bonuses, offers, and VIP programs are all items that factor into a player’s bottom line. Finding the right offers for the stakes level you like to play as well as the games you tend to play the most is the best way to increase your odds of being a profitable player. And…that is the goal, right?! We aren’t doing this just for the entertainment value, or else we would be playing Facebook games.

Welcome Bonus

Let’s start our promotional journey with the welcome offer. On the surface, it looks like a nice, aggressive offer. It is split over your first three deposits, and here is what you will receive:

  • 1st Deposit – 100% up to $500 + 50 free spins on Samba Sunset
  • 2nd Deposit – 50% up to $250
  • 3rd Deposit – 100% up to $250

All in all, this is pretty competitive as an offer. However, a couple of things caught my eye. In describing this promotion on the website, Ace Pokies says they are welcoming all new Australian players with this welcome bonus. I had to assume this was for marketing purposes, so I read through the terms and conditions for more details. What I found was that residents of the following countries are not allowed to receive this bonus (or any other at this casino):

Finland, Norway, Poland, Portugal, Thailand, Greece, China, Denmark, Hungary, Romania, Bulgaria, Croatia, Turkey, Estonia, Latvia, Lithuania, Armenia, Azerbaijan, Georgia, Russia, Ukraine, Belarus, Moldova, Kazakhstan, Czech Republic, Hungary, Poland, Slovakia, and Slovenia.

Furthermore, I found out that the wagering requirement for bonuses handed out at Ace Pokies is a whopping 40x the deposit + bonus. This is extremely high compared to the rest of the industry. I doubt many of my readers will be able to clear much of the welcome bonus, so rather than tell you to deposit the maximum amount, I will just suggest you deposit whatever you are comfortable with.

Cashback Daily

As opposed to having a larger series of ongoing bonuses, the site has landed on having a daily cashback promotion. I actually like this, given how hard it is to earn the bonuses due to the high wagering requirements.

The cashback program works as you would expect it would, working on the calculation of daily losses. Here is how the casino describes it:

Receive daily cashback on unlucky deposits! Simply make cash deposits without using any of our bonus coupons, and you will receive 10% cashback automatically the very next morning. Daily cashback earnings have a 10X wagering before a withdrawal can be made.

While I am not totally keen on the 10x wagering requirement, it is still better than taking a full beating at the tables.

VIP Program

Well, the site does offer a VIP program, and it promises “access to higher daily cashbacks, priority payouts, exclusive events and giveaways and loads of bonuses and offers reserved for our VIP members.” However, that is all the information that Ace Pokies is willing to give us on the site. It is a subjective program, with players having to request access via email. This drives me nuts – I want to see the tiers, the rewards, and why it is worth my time to put in the effort to reach the VIP levels. The site will need to improve this transparency in my eyes.

Mobile Compatibility

Seeing that this casino is available in both download and instant-play formats, there isn’t much concern for players who want to access the games from a mobile device. The instant play games are browser-based, which means that they can be played on PCs or mobile devices. There is no native app for Ace Pokies, and considering they are taking US players, I highly doubt we are going to see one anytime soon, so the browser games are the only option for those of you wanting to play here away from your PC.

Customer Service

Should you need to contact the casino for a support issue, you can do so 24 hours a day. I personally think the best way to contact the support department is via live chat, as this gives you a real-time response and the ability to save the conversation for future reference. If you really want to hear the sound of someone’s voice, then you can give the casino a call. There is an 800 number listed on the website, but I suspect that outside of the US, there will be additional long distance charges applied. You also have the option of sending the casino an email if you aren’t in a rush for a response.

Summary

Well, considering when I started this review I thought it was going to be aimed solely at my Australian readers, we have come a long way, haven’t we? The fact that this site is open to basically everyone around the world is lovely, but my American readers will be thrilled to have it added to their relatively short list of available online casinos.

Overall, this is a casino I expect from a RealTime Gaming licensee. What I mean is that the software is an adequate, middle-of-the-road product, and this casino fits the same description. The games are of a decent quality and very playable, but they are limited in number compared to some other options. The bonuses look attractive but are handcuffed by a very high wagering requirement. There isn’t enough information on the VIP program for me to be able to determine its full value, but at least they offer one to their players!

Verdict

If you are an American player who doesn’t really worry about bonus hunting, then I think this casino could be a good fit for you. However, you would be well served to read through some more of my reviews to see if there is something more appealing to you out there. Those of you reading from outside the United States would definitely be better served by one of the hundreds of better casinos available in your country.

FAQ

This comes down to personal preference. Depending on your internet connection, you may find the browser-based games come with a little more lag, but for the most part, the speed of both options is excellent. I know people that swear by the download version, but for those of you who want to access the games via a mobile device, the instant-play option is the only way to go.

This is a decision made by the management at Ace Pokies. I can’t be certain why they don’t accept Bitcoin payments, but my educated guess is that the risk involved with the cryptocurrency is still too much for the casino to have any in their possession. I believe this will be added as the value of Bitcoin starts to stabilize.

As I mentioned earlier in the review, all payout requests are subject to an internal review. This is to ensure that nothing shady has taken place to accumulate those winnings, and also so the casino can verify your information in case your account has been hacked.

Playing at any online casino that offers its games to the United States comes with additional risk. To date, no online casino has been the subject of shutdown from the Department of Justice, but one never knows when that could take place. The biggest risk is in the casino simply shutting its doors, which has happened in the past. I always recommend that players keep a minimum amount of money on the site, requesting withdrawals of the rest. This limits your exposure if for some reason the site takes a turn for the worst.

Overview

Review last updated – May 2018.

Pokies Casino are a developing brand dual licensed in Malta by the Malta Gaming Authority and in the United Kingdom by the UKGC. They are a white label casino operating on the Progress Play platform. They provide a decent range of games – in the region of 250 – from: Microgaming, Net Entertainment, Amaya, NYX Gaming, NextGen Gaming, Thunderkick, Genesis, ELK Studios, Leander Games, IGaming2go, Big Time Gaming, Chance Interactive, Rabcat, 2by2 Gaming, Wagermill, Lightening Box and Cryptologic. They offer slots games, a limited selection of table games, 4 video poker games and 11 jackpot games alongside 5 live casino games for players that prefer such interactions.  Pokies Casino have a simple website design that is unified by their chosen colour palette of gold, black and white – their logo features a golden casino chip. They have no complaints logged on any of the major gambling portals at the present time.

Trustworthiness

2 / 10

We do not recommend playing at Pokies Casinos.

(-1) We find this casino's dormancy clause for UK players to be predatory as it does not state that before beginning dormancy proceedings every effort will be made to contact the relevant player. Accounts held by UK players are declared dormant after only 6 months of inactivity. We also find their maintenance fee for dormant accounts held by UK players to be unacceptably high at a rate of 10% of the account balance per month.

"36. If Your Account is regulated by the Company's Gambling Commission online gambling licence, then the following arrangement will be administered instead of the arrangement in section 35: should You fail to use Your Account for six months then Your Account will be considered an Inactive Account. The six-month period will run from the date of Your last login to Your Account. In the case of an Inactive Account, the Company will levy a monthly administration fee at a rate of 10% of the balance in the Account on the date that it became Inactive, provided the Company has notified You 30 (thirty) days prior to your account becoming Inactive. The administration fee shall be deducted from the Inactive Account’s balance commencing from the last day of the month in which the Account became Inactive and on the last day of every month thereafter, until the balance of the account has reached zero. In the event that You login to Your Account during the period in which the administration fee is levied, the Company will cease to levy the administration fee but shall not be obligated to return to You any funds already deducted from the Account at such time." - 04/06/2018

(-1) Progressive Jackpot Monthly Withdrawal Cap -
Terms limit withdrawals for winner of Progressive Jackpots to £30,000 per month for the Divine Fortune game. Progressive Jackpots are paid by the jackpot contributions that should be collected and ring-fenced at time each bet is placed. This allows the operator to pay the full balance without any impact on their liquidity or ability to pay other players. If the operator is not paying these wins in full means that the progressive jackpot contributions for this game are being mis-managed.

"32. We draw Your attention to the following additional withdrawal restrictions: (a) Visa credit and debit card withdrawals are not available in certain jurisdictions due to local issuer restrictions; (b) MasterCard credit and debit card withdrawals are not available due to issuer restrictions; (c) the maximum withdrawal amount per account is (i) £/$/€3,000 or 30,000 kr per week, per site and (ii) £/$/€6,000 or 60,000kr per month, per site. In case of progressive jackpots, the winnings can be withdrawn at once in full amount, except in case of Divine Fortune jackpot win where the maximum withdrawal amount per month is $30,000 / €30,000 / £30,000 / 300,000kr." - 04/06/2016

As of June 2018 Progress Play have informed us that they will no longer share evidence to support their decisions during the management of player complaints. This is a very disappointing shift in policy and appears to have been instigated by the incoming GDPR policies. However our service is very familiar with the requirements of the GDPR and this presents no barrier to the management of player complaints as long as the proper permissions are obtained from the complainant beforehand. We have continued to to manage complaints for several far larger groups than Progress Play without issue since the GDPR has come into place.

Bonuses

3 / 10

100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 5/5%
Type Sticky
Wagering 50xb

The Pokies Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 50xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 or 5% of the bonus, whichever is lower, on any single round of play. Players depositing via Neteller or Skrill have a maximum allowed bet of £2 or 2% of the bonus, whichever is lower, on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Weightings:

  • Video Poker and/or Power Video Poker 5%
  • Baccarat, Blackjack, Roulette, Jackpot, Table Poker 10%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

Payout Speed: 7 days

3 / 10

Pokies Casino state on their website that it takes up to 7 days to complete the withdrawal process.

Maximum Withdrawal - £1,500 per week or £3,000 per month.

Minimum Withdrawal - £20 for ewallets, credit and debit cards; £30 for cheques; wire transfers or iDeal -£50.

Banking options available - Credit/Debit cards, Neteller, Paysafecard, Skrill (Moneybookers), iDEAL, Paybyphone (UK customers only), Discover and Bank Transfers.

We recommend using Neteller for speed, convenience and security. 

Software

4 / 10

Pokies Casino use Microgaming software for their instant play casino alongside a selection of games from: Net Entertainment, Amaya, NYX Gaming, NextGen Gaming, Thunderkick, Genesis, ELK Studios, Leander Games, IGaming2go, Big Time Gaming, Chance Interactive, Rabcat, 2by2 Gaming, Wagermill, Lightening Box and Cryptologic. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 12

Slots – 108

Video Poker – 2

Live - 0

Jackpot - 0

Customer Service

10 / 10

Email Testing Record

  • May 2018 - 2 hours 22 minutes
  • November 2016 - No answer
  • April 2016 - Customer Support refused to answer email questions for a perspective customer who had not yet decided to sign-up with the operator - this is unacceptable.

Licensing

10 / 10

PokiesCasino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Pokies currently use IBAS. 
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. 

The following countries are restricted from participation with Pokies Casino: Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Israel, Italy, Slovenia, South Africa, Spain, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands

Contact Information:

Email : customersupport@instantgamesupport.com
Postal address: Progress Play Limited, suite 1258l, 28/19 Vincenti Buildings, Strait Street, Valletta, VLT1432.
Live Chat: Available on casino website 06.00 - 23.00 GMT.

Restricted Countries

Players from United Kingdom accepted.

Pokies does not accept players from the following countries:American Samoa, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Pokies Casino give the RTPs for all of their casino slots games.

Comp Points

Pokies Casino do offer a comp points system but we cannot determine its value - points are accrued at a rate of 1 for every £16 wagered but there is no redemption rate listed on site.

Closing Thoughts

Pokies Casino have what we consider to be a predatory dormancy clause for UK players - declared dormant after 6 months and then subject to a 10% of account balance maintenance fee per month. In their Bonus Policy section it states that players from some countries will be subject to increased wagering on bonuses (100x rather than 50x) but players must contact Customer Support for details - it would be more helpful if the restricted countries were just clearly stated for players in the Bonus Policy section in the interests of transparency. Furthermore the three day withdrawal pending status could encourage some players to reverse withdrawals that they would not if the withdrawal processing time was lower. Be aware of this if you are a player that falls into this category. Despite listing times for online live chat operatives across this group it has never been available on any of the Progress Play properties when we have been on site at any time of day. Be aware that we are unable to monitor the Terms and Conditions, Promotions and Bonus Terms and Conditions pages at this venue for your safety and convenience.

Uptown Pokies has become a leading online casino for Australian players. Uptown Pokies has established a solid reputation since its launch in 2017. Uptown Pokies is powered by RTG games which are considered top class by slots (pokies) experts. These games can be played on nearly all devices, including mobile phones, tablets, smart TVs and traditional laptops and computers. Aussie players are gladly returning to this Australian online casino thanks to its competitive and generous promotions, large game repertoire, quick payouts, and their experienced 24/7 support and veteran management team.

Casino Slots

Uptown Pokies has over 150 online slots powered by Real Time Gaming (RTG software). All imaginable slot machine types can be found here including 3-reel slots, 5-reel video slots, 6-line mega slots and multi-million dollar progressive jackpot slots. New games are added regularly, including signature slots with genuine clips from Hollywood movies or TV series, or classic songs by Rock & Roll artists. A large section of the slots has a local progressive jackpot that can be won at the conclusion of any spin!

The online slots (pokies) are neatly organized by category in the lobby. Players that are looking for particular games can type in a search and locate the precise game quickly. A section with newest games is always popular with Aussie players, where the latest slots can be found and played. Once you’ve started to play, the lobby will keep a tab of your favorite games so you can easily access them after you log in. Each game comes with a short description, displaying a number of pay-lines, main bonus features and the game’s volatility (variance).

Uptown Pokies ensures fair gaming with all games configured to pay out a minimum of 91% of bets received in the long run, with many slots paying out as high as 98% in the long term. Naturally, there are dozens of games that go over the average in the short term, allowing for hundreds of players winnings every week!

Some of the most popular online pokies are those with the most extended bonus features. These include the Bubble Bubble and Lucha Libre sequels, as well as the signature slots: Eagle Shadow Mist, Asgard, Ritchie Valens La Bamba, The Big Bopper and the Three Stooges.

There are seasonal games that are popular year-round such as the Xmas-inspired saga: Rudolf’s Revenge, Santa Strikes Back, Return of the Rudolf and the Elf Wars. These are bonus-packed games with high paying features!

Many slots have renowned features such as the Win-Win feature that guarantees a bonus feature to be triggered within a fixed set of spins. If you haven’t triggered a bonus feature by 100 or 150 spins, the game will automatically launch one so you can load up on bonus credits.

Casino Games

Uptown Pokies is not only about slot (pokie) machines. A large collection of table games, video poker machines, specialty games and even Live Table games are available to Australian online casino-goers.

Aussies can not only play classic table games such as online casino blackjack but also fun variations that include: European Blackjack, Blackjack plus Perfect Pairs, Face Up 21, Match Play 21, Suit ‘em Up Blackjack, Pontoon and Super 21.

Other favorites include: Baccarat, Caribbean Hold’em Poker, Caribbean Stud Poker, Let ‘Em Ride, Pai Gow Poker, Tri Card Poker and Vegas Three Card Rummy.

Video poker lovers won’t be disappointed as they can play a large number of video poker machines. Video poker games included are: Jacks or Better, Aces and Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, Joker Poker, Loose Deuces, and Sevens Wild. This wild collection of Video Poker machines can be played at several hands at the same time. Play them in 1-hand, 3-hand, 10-hand or 52-hand versions.

Specialty Casino Games offered include American and European Roulette, Craps, Keno and Scratch Cards. Progressive jackpot table games are also found at Uptown Pokies, allowing you to reap a huge profit in skill-based games such as Caribbean Stud Poker and Let ‘Em Ride. With such a varied collection of casino games it will be hard to be bored any time of the year!

Deposit/Withdrawal Methods

Australians that are looking for a secure deposit and withdrawal options at online casinos should look no further than Uptown Pokies. Here you can deposit safely with credit and debit cards (Visa and Mastercard) in a safe and encrypted interface.
Alternatively, you can deposit with card by phone. Their 24/7 Finance Department is ready to process your card securely over the phone.

Other options include Neosurf casino deposit method which is a prepaid card that can be purchased in retail stores throughout Australia. The most common method used today to deposit and withdraw is Bitcoin. Opening a Bitcoin (BTC) wallet is free and you can use it to send and receive funds to and from your Uptown Pokies account. Cashouts are processed quickly once player accounts are verified. Expect instant same-day payouts if you become a top-level VIP.

Casino Bonuses & Promotions

Here comes the part players love the most. New sign-ups are eligible to claim up to AU$8,888 in a total of six lucrative welcome match bonuses. Players start with a big 250% Bonus on their initial deposit. The following five deposits received 150% Match, 100% Match, 100% Match, 100% Match and 188% Match respectively in sequence.

New players have also an option to go for a single high 400% welcome match or claim a triple bonus package that includes 150% on initial deposit, 200% on second deposit and a free $100 chip after completing the first two coupons.

Players that like to play without conditions or upfront bonuses can claim a 25% cashback for every busted deposit of the week via support.

Exclusive and unique coupons are added to Uptown Pokies’ homepage every month so Aussie players can look forward to new promotions throughout the year. Special promotions are also available for Blackjack and Video poker.

Overall Experience

Australians will immediately click with Uptown Pokies thanks to its attractive promotions and a large array of games making it a good example of the best online casino for roulette. Deposit and withdrawal solutions are hassle-free and secure. Cash outs are processed without delays to all verified accounts.
Aussie players can rely on 24/7 support, 365 days a year through e-mail, live chat and phone. Professional and qualified customer service representatives are happy to assist players with any issue they may have while playing at Uptown Pokies.

Look forward to being spoiled by Uptown Pokies’ Loyalty program. The Loyalty Program includes higher cashback offers through the week, as well are free cash coupons, more comp points per wager, increased betting limits and faster withdrawals.
Uptown Pokies is up to date with the latest technology. Play your favorite games at any time from devices such as iPhones, Android smartphones, and Google Nexus! Uptown Pokies is awesome new mobile casino launched in 2018.

Uptown Pokies publishes new promotions through its engaging blog found on their homepage. Read about the wildest new promotions that will set you on your way to your biggest win ever!
Let’s not forget the Uptown Pokies has some of the highest ranking online progressive jackpots in the world. One spin can literally change your life and make you a millionaire overnight!

In short, Uptown Pokies is one of the brand new casinos sites: it’s a complete, highly reliable, top online casino for Australian players. Every day hundreds of new Australians players sign up to enjoy the finest in online gaming. Sign up to Uptown Pokies to discover why this Aussie online casino is destined to become Australia’s #1 gambling destination online.

Welcome to my Ace Pokies online casino review. I’m glad to have you here.

As with all of my other casino reviews on this site, this one is going to be brutally honest. You might not be used to that if you’ve read the endless array of thinly veiled cheerleading posing as online casino reviews elsewhere, but that’s not how it’s done here, so ready yourself for something a little different.

I’m going to cover every digital square inch of this casino site before this review is done. When you’ve finished reading it, you’ll know as much about Ace Pokies as anyone who’s been playing there for a while.

Like all casinos on the web, this one has its strengths and weaknesses. What are they? That’s what this review is all about.

About Ace Pokies Casino

If you’ve ever been to Sydney before, you’ll immediately recognize the iconic Sydney opera house when you first log into Ace Pokies. This is an Aussie-themed casino, as should be obvious from the use of the word “pokies” in its name.

It’s also a little old-school, with a gritty, classic casino style. It’s actually a relatively new online casino, though, having just come online in 2016.

I have to admit I was a little skeptical when I first landed due to the website’s design, but as I dug deeper my skepticism began to melt away and I started to see that there’s actually a lot on offer here.

So, does Ace Pokies ultimately rise to the occasion or does it get drowned out among the thousands of other online casinos springing all over the place? Let’s proceed to find out.

Who Can Play at Ace Pokies Casino?

Ace Pokies doesn’t have a restricted territories list. It seems that everyone can play here. The terms and conditions state that it’s up to you, the player, to determine the legality of gambling in your country.

Software Suppliers

All the Ace Pokies slots are provided by Real Time Gaming. This software firm has been around since 1998 when online casino gaming began, and I have no complaints or concerns about it.

The table and card games, including the video poker titles, are provided by Ace Pokies itself. Although I had no idea they produced casino software, the games load fairly quickly (maximum wait time of 20 seconds), play smoothly, and are just as good as any of the games I’ve played from big names like Microgaming or NetEnt once things get rolling. The only downside is they are slightly grainy and need an image overhaul.

The Good Stuff

Top-Notch Video Poker Selection

If you’ve read any of my other reviews you’ll already know I’m a big fan of video poker. It pleases me, then, to let you know that video poker is one of this site’s strong suits.

There’s a much bigger selection of games than the average casino offers, there are full descriptions of how to play attached to each game, and you can play the games for fun with demo credits to figure out the new variants you aren’t so familiar with.

Well done in the video poker department, Ace Pokies!

Daily Cashback Bonuses

If lady luck is nowhere to be found, Ace Pokies has a solution – daily cashback on your losses.

You can get 10% back on every deposit you make which you don’t have any luck on, up to a maximum of $500 per day. I personally think that’s extremely generous, and even if you only get a few bucks back that could be the money needed for a winning spin on slots to get you back on track.

The wagering requirements on this bonus are much lower than average, too. 10x is acceptable. Of course, I’d like to see no wagering requirements at all but this isn’t a perfect world, unfortunately.

World-Class Customer Support

It’s the little things that make or break a player’s experience at an online casino. Customer support can make all the difference and I’ve stuck around at casinos with less impressive game selections or other minor defaults strictly because the customer service was on point.

Ace Pokies is doing customer service how it should be done. It’s available 24/7, the operators are friendly and helpful, and there’s even a freephone telephone hotline.

Bitcoin Accepted

Not much needs to be said about this as it’s self-explanatory. I like using Bitcoin thanks to the speed, privacy, and convenience of it.

Ace Pokies accepts Bitcoin, which means it’s got its vision firmly fixed on the future.

The Bad Stuff

Subpar Web Design

The Ace Pokies site works fine from a functional perspective, but it honestly needs a redesign. The front section is great, but the casino itself needs improvement. Some of the games look dated, too, which will understandably put some players off.

That’s surprising for a new casino, and it’s also a shame because underneath the somewhat off-putting look this is an otherwise fine casino.

Relatively Small Selection of Slots

The selection of video slots at Ace Pokies is small as compared to most other online casinos. There are just over 100 in total and only a small handful of progressive jackpot games.

Game Selection

You’ll find a much smaller than average selection of games at this casino. There aren’t hundreds of slots titles, scores of variants of each card and table game, or any live casino games.

There’s definitely enough choice here to suit the casual player, but honestly speaking, anyone who plays often and likes endless variety might feel a little limited.

Before getting into the games themselves let me say that Ace Pokies gives you a “fun balance” of $1,000 to play with. This is a thoughtful touch and it allows you to check out the games without risking any of your own money in the process. These demo credits can’t be used on every single game, but they can be used on most of them.

Poker

There are a number of poker games available in digital form. These include:

  • Caribbean Hold’em
  • Caribbean Stud
  • Let ‘Em Ride
  • Pai Gow
  • Tri Card Poker
  • Three Card Rummy

This is a decent selection of poker games. I played Caribbean Stud and Three Card Rummy and found them to play smoothly, although they were a little old-school looking in terms of graphics and sharper versions definitely exist on the web.

One cool feature I don’t see very often but which Ace Pokies deserves a little credit for is the ability to scroll over the games, click a red arrow, and see a description of the game and a basic guide to playing it. This is extremely useful if you come across a variant you haven’t heard of or want to refresh your memory.

Video Poker

Whereas most of the other game categories are quite limited, Ace Pokies beats most of its competitors when it comes to video poker. This makes me happy since this is among my favourite games in the casino.

You’ll be able to play:

  • Aces and Eights
  • All American
  • Bonus Deuces Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Deuces Wild
  • Double Bonus Poker
  • Double D Bonus Poker
  • Double Jackpot Poker
  • Double D Jackpot Poker
  • Jacks or Better
  • Joker Poker
  • Loose Deuces
  • Sevens Wild

Most casinos only throw a handful of video poker games in. It’s good to see them take a more central role at this one.

Again, if you come across a version you haven’t played before or want to refresh your memory you can scroll over the game click the downward pointing red arrow, and read the descriptions.

I’ll say the same thing I did about the table games above – they look a little dated and low-quality, but they function fine.

I recommend using the demo credits Ace Pokies provides you with if you are new to video poker or want to check out a new game. Once you get a feel for it, it’s time to then play for real money.

Table Games

  • Baccarat
  • Blackjack
  • Perfect Pairs Blackjack
  • European Blackjack
  • Face Up 21
  • Match Play 21
  • Pontoon
  • Suit ‘Em Up Blackjack
  • Super 21
  • American Roulette
  • European Roulette
  • Craps

This is a basic selection, but all the important bases are covered. If you like to keep things simple and don’t like playing lots of novel variants of every game, this might be right up your alley.

As with all the other games, an update to the year 2019 is needed, but the games play fine with no major faults or interruptions detected during the games I played. The quality of some of them really isn’t great, though, with a grainy, pixelated table and images making them look like a throwback to the early days of online casino.

Slots

This is where Ace Pokies starts to fall behind the competition a little. That kind of ironic, since “pokies” is the Aussie word for slots and you would think a casino named after a certain game would make an extra effort in that department.

The selection isn’t bad, by any means, it’s just that online casinos are so competitive and so Ace Pokies has a lot of great operators to compare it with. You could say the selection is relatively modest, but not actually bad at all if you decide to go ahead and play. Get me?

Some games worth checking out include:

  • Achilles
  • Cash Bandits
  • Aztec’s Millions
  • Crazy Vegas
  • Derby Dollars
  • Crystal Waters
  • Fu Chi
  • Diamond Dozen
  • Green Light
  • God of Wealth
  • Lucky 8
  • Mister Money
  • Megasaur
  • Rain Dance
  • Ronin
  • Wild Wizards
  • The Elf Wars
  • Texan Tycoon
  • Regal Riches
  • Lucky Tiger
  • Polar Explorer
  • Spirit of the Inca
  • Football Frenzy

There are over 100 “pokies” games in total. I’ve just selected the above for this list since they offer sizable jackpots and are some of RTG’s best games.

If you click the red arrow over the game thumbnails you’ll see some essential information about each game including the jackpot and the number of paylines, as well as some information about the theme, game volatility, and symbols. I wish all casino sites had this feature as it makes selecting a game so much easier.

Again, you’ll be able to play most of these slots with your fun balance. This is a great way to test out a game and get to know its features before committing.

If you’re the competitive type there are regular slots tournaments. You’ll need to download the Ace Pokies casino client to your device to be able to participate.

Other Games

If you fancy something that doesn’t fit in one of the above boxes you can choose from either keno or a picking game called Treasure Tree. Either makes for a good choice if you just want to switch off and enjoy yourself without thinking too much.

Promotions

Ace Pokies doesn’t offer any of the “weekend free spins” or other promos like that, but it does offer a tempting welcome bonus and a cashback bonus every single day. There’s also a VIP program for loyal players.

I’ll get into the details of the offers here and the VIP section in a subsequent section.

Welcome Bonus

The total Ace Pokies welcome bonus is worth $1,000 + 50 free spins but is actually paid out over three separate deposits. It works like this:

  • First Deposit – You can claim 100% up to $500 + 50 free spins.
  • Second Deposit – You can then claim 50% up to $250.
  • Third Deposit – The final bonus is worth 100% up to $250.

The 50 free spins have to be played on Samba Sunset slot. They are subject to 40x wagering requirements.

The minimum deposit required at each stage of the welcome bonus is $20 and the wagering requirements are 40x the bonus + deposit. This is higher than average, which takes the shine off this otherwise enticing offer a little.

Daily Cashback

Every deposit you make which is unlucky (eg you lose) is automatically eligible for 10% cashback the very next morning.

You don’t have to do anything, such as use a bonus code, to avail of this offer. It will appear in your account each day.

The cashback bonus is subject to 10x wagering requirements before it can be withdrawn. These must be met on slots, bingo, or keno.

Any deposit of less than $20 is not eligible. Your balance must be below $1 before you can claim your cashback.

I like this offer a lot. It’s a second chance at a slots jackpot if nothing else.

Banking

There are a limited number of ways to make deposits and withdrawals at Ace Pokies as far as the usual payment methods go. However, this casino does accept Bitcoin, which makes up for that to some extent.

The minimum deposit by any of the methods listed below is $20. The minimum withdrawal is $100 by any method apart from UPayCard, in which case it’s $50.

There are no nasty fees or unpleasant surprises in the terms and conditions. There are simply $20 flat fees on withdrawals by wire transfer or Bitcoin. However, if you withdraw more than $300 the $20 fee is waived.

Deposit Methods

  • Visa
  • Mastercard
  • UPayCard
  • Wire Transfer
  • Bitcoin

Withdrawal Methods

  • Visa
  • UPayCard
  • Wire Transfer
  • Bitcoin

VIP Program

Ace Pokies plays its card close to its chest when it comes to the VIP program. I asked the live chat agent more about it but only received a vague response. I think the mystery is part of the allure and they don’t want to ruin that.

Once you become a member you’ll be eligible for:

  • Higher daily cashback bonuses.
  • Priority payouts.
  • Extra VIP bonuses.
  • Invitation to exclusive events.

Membership is by invitation only. There’s no points system or specific way to know when you’ll qualify.

It would be nice to know more, but at the same time, I get why they keep it a secret to some degree. It would be extra cool to get there and be surprised by something awesome.

Customer Service

You’ll be able to reach the Ace Pokies support team via:

Email – Sending a message to support@acepokies.com will mean waiting between 4-6 hours for a reply on average. That’s not bad and is roughly what is to be expected from a busy online casino. Of course, it’s not very helpful when it comes to urgent issues.

Live Chat – This is the much better option when it comes to pressing matters which require a quick response. I got connected with an agent called Mariel within roughly 25 seconds. She was friendly and happy to answer my questions about the games and deposit methods. We even had a bit of a chat, which was nice.

Telephone – There’s a toll-free hotline for players who prefer to pick up the phone and get things sorted. The number is 1-800-837 867. Naturally, this is an Australian number os it’s only toll-free for players located there.

The thing I like most about these options is that they’re available 24/7, 365 days a year. That’s a big deal.

Would I Play at Ace Pokies Casino?

Ace Pokies is a lot better than first impressions suggest. When you get past the somewhat “retro” design and actually start playing, it’s an impressive enough casino with most of the games you would want to play.

There’s definitely a little work to be done with regards updating some of the games to higher quality versions, but apart from that, I can’t say much that’s negative about Ace Pokies.

All the important games are offered, the ongoing cashback bonus is an excellent proposition for long-term players, and I definitely recommend checking this site out for yourself.

Pokie Spins is a very recent addition to the online gaming scene. It was launched in 2019 to cater primarily to players from Australia and New Zealand but will also accept visitors from other parts of the world. A lot of effort was clearly invested in making the website both visually appealing as well as user-friendly; cute animated fruits advertise one of the most generous welcome bonuses we’ve seen thus far and multiple menus facilitate easy navigation between game categories, promotions and other must-read sections.

The team was determined to make the best titles available in one place and consequently „shook hands with some of the best and most popular providers on the market“ including iSoftBet, Booming Games and BetSoft. Though not everyone is able to register and play at Pokie Spins, Aussies are welcomed in more ways than one. They are able to make AUD payments and, in addition to freebies available with the first 6 deposits, claim various promotional offers every single day of the week.

The Casino is licensed by the Government of Curacao, games use tested RNGs to deliver random outcomes, and the entire system is protected by 128-bit SSL encryption. The operator aims to deliver the highest level of customer care with professional support agents on call 24/7, happy to help via Live Chat or email.

Pokie Spins Bonuses & Promotions

Want more gameplay than your budget allows? No problem, Pokie Spins Casino provides numerous on-going special offers in addition to the welcome package worth up to AU$10,000. Your very first deposit of AU$30 or more will be matched 200% up to AU$5,000 plus you’ll get 1 spin per dollar on Super Fast Hot Hot, Astro Magic, Super Diamond Wild or Cherry Trio.

The second deposit qualifies for a 100% match up to AU$1,000 and 1 spin per dollar on Fruit Zen slot, and the following four for a 75% bonus up to AU$1,000 + 50 spins on Hot Spin, 60% up to AU$1,000 + 50 spins on Carnival Forever, 50% up to AU$1,000 + 50 spins on Cash Camel and 50% bonus up to AU$1,000 + 50 spins on Diamond Wild. Bonus and deposit have to be wagered 35x and the same play-through requirement applies to winnings from free spins. Most slots contribute 100% and RNG table games 10%.

There’s 40 free spins to collect with a fresh game each new month and one „Very Important Pokie“ to enjoy with a daily 40% bonus up to AU$100 plus 20 free spins for one week straight. A special treat is available on Sunday and Monday – 50 spins on two popular slots and a 50% bonus up to AU$500 for deposits of AU$50 or more; each of these two offers can be claimed 5 times per day.

Banking

Real money has to be invested in order to (potentially) generate withdrawable winnings so you’ll have to transfer at least AU$30 prior to placing any bets. Registered members are offered to choose among popular payment options such as Visa, MasterCard and Bank Transfer. They can alternatively use Revolut or Neosurf, a cash voucher which enables players to fund their accounts simply by entering the 10-character code printed on their Neosurf receipt. The Casino accepts multiple currencies including AUD.

The minimum withdrawal amount is AU$350 if using Bank Transfer and AU$100 for all other payment options. There’s no maximum limit though T&C state that the value of a single transaction shouldn’t exceed AU$5,000 and up to AU$10,000 will be processed every 10 days. Payout requests remain pending for up to 48 hours on business days (7 am – 12 am Monday to Friday).

Software & Games

The Casino features a multi-tiered loyalty program based on points awarded for real money wagers and redeemable for bonus money as well as a VIP Club. VIPs get to benefit from High Roller Club promo and claim high-value match bonuses offered with all deposits. Members at the Ruby level of this exclusive club get a 75% bonus up to AU$1,000 for deposits of AU$200-AU$499, those on the Sapphire level 100% bonus up to AU$1,500 for deposits of AU$500-AU$799, and players at the Black Diamond level, „the crème de la crème of high rollers“, will receive a 125% bonus up to AU$2,000 for each deposit of AU$800 or more.

Pokie Spins is an instant-play online casino accessible via desktop and mobile browsers. Casino tab displays about 800 slots, table games, video pokers and specialties developed by iSoftBet, BetSoft, Pragmatic Play, Booming Games, Playson, Wazdan, Realistic Games, Fazi, Gamevy, Red Rake Gaming, Booongo, Tom Horn Gaming, NoLimit City and Mr Slotty. As is usually the case, fans of pokies have the biggest choice and can try a range of new titles as well as revisit hits such as Book of Immortals, Mona Lisa Jewels, Show Me The Mummy, The Slotfather II and Wolf Treasure. Macau tab displays 100+ Asian-themed pokies and among them Caishen’s Fortune, Shaolin Spin and Fortune Pig.

None of these can be played until one opens an account and logs in. Make sure to provide a valid mobile number while registering as the operator sends an SMS with a validation code which needs to be entered to activate your casino account.

Table Games

Despite its name, Pokie Spins offers more than 100 alternatives to slots, including popular table games such as European, French and American Roulette, single and multi-hand standard blackjack as well as Double Exposure and Hi-Lo Blackjack, baccarat, poker, Sic Bo and Hi-Lo Gambler. You may also want to try Frenzy Discs Twin Numbers from Red Rake Gaming, an interesting mix of a slot game and roulette.

Live Dealer

To test your roulette, blackjack or baccarat skills against live dealers, visit Live Casino powered by Vivo Gaming and equipped with 15 tables with a choice of standard and VIP limits. Some Live Roulette games broadcast from the developer’s studio while others play at land-based casinos. Table limits range between AU$0.1 and AU$3,000. You can also claim one of 7 seats in Live Blackjack and wager AU$5-AU$2,000 per round. Live Baccarat games playing at tables with limits of AU$1-AU$1,500 incorporate several optional wagers, namely Pair bets, Player and Banker Bonus, Big and Small.

Summary

Pokie Spins Casino hasn’t been around for long but seems to have what it takes to attract Aussies, especially high-rollers that will appreciate exceptionally large bonuses and won’t have an issue with high minimum deposit/withdrawal limits. Welcome package worth as much as AU$10,000 may compensate for a limited choice of payment options and the withdrawal pending period which is a bit longer than elsewhere. After all, there are other benefits one shouldn’t forget about, including the fact Australians can pay in their own currency, ask for help any time night or day, and bet on a large number of table games as well as hundreds of classic and video slots.

 

Have you ever heard that term before? Don’t know what “pokies” are? Well, don’t let the title confuse you, as it’s actually how Australians call video slots, so you’re still at the right place.

On the other hand, we can’t really recommend any casinos that operate without a license visible somewhere on their site. House Of Pokies is yet another online casino that carries the Australian spirit, hence the name, but do they really know how to throw a good party?

Judging by the visual appearance, they do have a good eye for details, as their site looks good across all different sorts of devices, and they seem to have quite a well-stocked games lobby. The games come from some of the flashiest names in the software business…

They will offer you some rather tempting promos and will throw some rather interesting stuff at you, just to make you drop your anchor and stay for good. Heck, they even have a rewards program for the most loyal customers, but on the other hand, there are still some issues that could use a bit of good old ironing out.

No online betting venue is perfect, so these guys suffer from a serious lack of banking options, and they are somewhat stiff when it comes to cashout limitations, but these could easily be taken care of…

Let’s now pop the hood open and check whether this venue is worthy of your time and attention, shall we?

Promotional Offers

If you’re out there hunting for more bonuses, you’ve come to the right place, as Home Of Pokies is also home of many generous offers.

First things first, each new customer gets greeted by a hefty welcome package that comes in the form of a match deposit bonus, and they will even throw in some extra spins for good measure.

Once you’ve decided to stay, you will surely explore other promo avenues, including the Reel Arena, which basically offers more of the same (match deposit bonus and casino spins), but in a slightly watered-down, more modest manner. Raging Reloader may give you the chances to score hundreds of Euros in bonuses, all in one single day!

Care for even more extra spins? Well, you’ve got to try the Tommy Gun Special, then. Last but not least, they have the High Flyer Club, which gives you the chance to score some more phat match deposit bonuses.

The very moment you start playing for real cash, you will be rewarded with Loyalty Points, which can be exchanged for various prizes. This system is actually tiered and the tiers include Bronze, Silver, Gold, and Platinum.

Hold on… There’s more!

There is the VIP Loyalty Programme which involves various perks and benefits, such as, exclusive events, VIP promotions, and more.

Sign Up

100% up to

$1,000

+ 100 Spins

New Customer Offer. T&C’s Apply. 18+. PLUS 100 Free Spins. For the next 5 consecutive days, you’ll be rewarded with 20 free spins on the house, daily.

  • Code: -
  • WR: 70

Games

These guys have quite an impressive game lobby. It may not be the largest one around, but it sure is powered by a slew of flashy software developers, including iSoftBet, BetSoft, Booming Games, Booongo, Fazi, Gamevy, Habanero, IGT, Lucky, Mr Slotty, NoLimit City, Playson, Realistic, RedRake, Tom Horn, and Wazdan.

In case you want to search for a specific title you can do so, but you can also try your luck with Popular Games or New Games, in case you don’t know where to begin.

Over here you can check some of our own personal favorites which could serve as the main inspiration for all your future gaming endeavors.

Slots – A Christmas Carol, 4 Seasons, Frankenslot’s Monster, Birds, Ogre Empire, The Golden Owl Of Athena, Chilli Pop, Yak Yeti And Roll, Faerie Spells, Carnaval Forever, Fruit Bat Crazy, Viking Voyage, Spinfinity Man, Gold Canyon, Wolf Moon Rising, Boomanji, Sugar Pop, More Gold Diggin’, Dr Jekyll And Mr. Hyde, Puppy Love, Pinocchio, The Tipsy Tourist, Alkemor’s Tower, Kawaii Kitty, Sin City Nights, Fa-Fa Twins, The Slotfather Part II, The Angler, Magic Shoppe, Fire And Steel, Giovanni’s Gems, Blood Eternal, Jumbo Joker, Stampede, Sugar Pop 2: Double Dipped, Tiger’s Claw, Lucky 7, Rook’s Revenge, Wizard’s Castle, Invaders, Mad Scientist, Gladiator, House Of Fun, 7th Heaven, Viking Hero, Wolf Treasure, 3 Kings, 3 Witches, Enchanted Story, Moon Godness, Queen And The Dragons, Queen Of The Sea, Roman Empire, Safari Deluxe, Vegas Riches, Aladdin, Amazing Kong, Ancient Giants, Blue Reef, Candy Rush, Crazy Monkeys, Egyptian Tales, Golden Queen.

 

Macau – Caishen’s Fortune, Dragon Wilds, The Fortune Pig, Dragon Pearls: Hold And Win, 88 Dragon, The Golden Rat, Prosperity, 3888 Ways Of The Dragon, Three Star God, Shaolin Spin, Chinese Dragons, Butterly Lovers, Fortune Dreams, Lucky Dragon, Koi Gate, Grand Dragon, Cai Shen 88, Dragons Lucky 8, The Great Wall, Supreme Fortune, God Of Wealth, Golden Tiger, Bamboo Rush, Red Dragon Wild, Geisha’s Fan, Coins Of Luck, Caishen’s Arrival, Dragon & Phoenix, The Masked Prince, Dragon Riches, Panda Panda, Double Tigers, Lucky Fortune, Coins Of Fortune, Pearl Of The Orient, Three Emperors, Imperial Wealth, Eternal Kingdom, 12 Zodiacs, Prosperity Tree, Mystery Of Longwei, Katanas Of Time, Tree Of Fortune, Dragon Egg, Golden Chicken, Panda Meme, Shen Long Mi Bao, Fu Cai Shen, Fortune Multiplier, Eastern Lions, Lucky Fa, Volley Beauties, Mystic Fortune, Super Dragons Fire, Sakura Dragon, 88 Wild Dragon, Nuwa, Lucky Lucky, Innocent Classmates, Dragon Tiger, The Legendary Red Dragon, Cheung Potsai, Feng Fu, Tiger’s Fortunes, Dragon8, Great 88, Red Dragon Vs Blue Dragon, Dragon’s Fortune, Exotic Gems, Animal Zodiac, 5 Lucky Lions, Double Happiness, 4 Creatures, Realm, Dragon’s Throne, Child Of Wealth, Fortune Cat, Golden Koi, Shaolin Fortunes, Super 7, Eastern Goddesses, Sushi Mania, Fengchuang, Beckoning Girls, Shaolin’s Tiger, The Guard, Wild 888, Fireworks Master, Dancing Dragons, Red Dragon, Fruiterra Fortune, Bonsai Babies, Fantasy Goddess, Ji Gong, Shanghai Godfather, 9 Lions, World Cup Fever, Emperor Fortress, Dragon Tiger, Eternal Kingdom 2, New Year Rich, Jade Beauties, Red Chamber, The Dalai Panda, Asia Wins, Shogun’s Land, North South Lions, Tiger And Dragon, Angels And Demons, Saint Of Mahjong, The Dragon Castle, Wong Fei Hung, Shaolin Fortunes 100.

Table Games – Super Sweets, European Roulette, Roulette Crystal.

Live Casino – Live Roulette, Live Baccarat, Live Blackjack.

Supported Devices and Platforms

We sometimes take things for granted, and it became somewhat normal to expect online casinos to offer their sites across both mobile and desktop platforms. We also tend to expect that they work equally well, no matter which type of device we prefer using.

It is easy to get used to the fact that you can play all your favorite games on the go, place some wagers, and even score some wins while waiting in line or when you’re stuck in a traffic jam.

As mobile phones became more advanced, so did our needs and behavior, and these little devices practically became our best friends. We rely on them so much, so it’s only logical that we prefer online casinos that provide us with the best mobile gambling experiences, and luckily enough, House Of Pokies, looks and works equally well on both mobile and desktop devices.

Switching back and forth between your laptop and smartphone will be easy, as all the options and features are easily accessible and positioned in a logical way, so you won’t have to go through some tedious adjustment period.

Banking Methods

Currencies accepted here include Australian Dollar, Canadian Dollar, US Dollar, Euro, Sweden Krona, and Norwegian Krona, but whichever you prefer, keep in mind that the minimum deposit is limited to 20 EUR (or equivalent in another currency).

Even though this is a venue that aims to cater to various markets around the world, they don’t seem to offer that many different banking options.

Of course, they will accept the usual couple of credit and debit cards, and those are VISA and MasterCard, but besides that, there are only a few options left. Those of you who prefer the online payment systems and e-wallets will surely be delighted to hear that deposits can be made by using Skrill, Neteller, ecoPayz, UPayCard, and Revolut.

Things don’t look so good when it comes to making a withdrawal. First of all, keep in mind that all cashouts come with a 48-hour pending time. Besides that, the options available at your disposal are a lot slimmer, and you can make withdrawals only by using Skrill, ecoPayz, Neteller, or direct bank transfer.

The worst thing is that the disappointments don’t stop here, as minimum withdrawal is capped at 100 EUR when using the aforementioned e-wallet services, and a whopping 350 EUR when relying on direct bank transfers!

If you plan on scoring some big wins, you should also be well aware of the fact that all cashouts are limited to 10,000 EUR per 10 business days, which is also quite modest.

Customer Support

We can never over-emphasize the importance of proper customer support, as it can sometimes really make or break an online betting venue. Most people don’t even think about it unless they got in some sort of trouble, and it is usually too late to take it easy and approach the situation calmly…

This is why we strongly believe that it’s best to start it all off with a proper FAQ page that usually saves a lot of time to both the customer and the support agent, covering most common situations and questions.

Well, that’s exactly not the case over here, so if at any time you stumble upon some issue or trouble, you will have to reach out to the customer support staff, and there are only two ways to do so…

The slower option here is to write them a good old email. They claim they will always reply in the shortest time possible, but they suggest you should always send your inquiries from the email address used to register your casino account. Make sure you send all the inquiries to .

We suggest you take advantage of the fact that there is a live chat available, which means that you might be able to type away all of your blues in a matter of mere minutes.

Unfortunately, there is no phone support available at the moment of writing this review, and we don’t see that this option will be introduced any time soon.

Licencing

As mentioned earlier in the introductory paragraphs of this review, the site operates without a license, and it’s plain and simple – we can’t really recommend this place. They do have a page that covers all the good aspects of responsible gaming, so we can say that they care about their customers to a certain extent, but still, without a valid license we can’t call this a reputable venue…

We suggest you check the terms and conditions before playing for real cash here. For example, we did find that all accounts inactive for more than 3-month will be charged 10$ monthly for “maintenance”. Seriously not cool.